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Adobe Podcast Enhance Speech A.I. Not Working.

Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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so basically i had heard of adobe enhance speech from alot of sources and wanted to try it out for myself, so i went to the website and logged in, then i uploaded an audio file (.MP3 file to be exact) and then i waited for a while and then a popup was on the website saying "The audio file is in a format we can't understand. Ensure the file is not corrupted or convert it to a standard wav or mp3 format to try again." so i tried to convert it, same response. i the tried a .WAV file, same response, so i tried clearing my browser cache and restarting chrome as well as my coputer, same response. to a final resort i tried 2 different browsers other than chrome, same response.

 

i dont know what to do but if anybody knows how to fix this, tell me here.

Bug Unresolved

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correct answers 1 Correct answer

Community Beginner , Feb 25, 2023 Feb 25, 2023

GUYS IT WORKS NOW!!

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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FWIW, I tried it yesterday and it was working fine. It's pretty straightforward with wav files, but I don't know what, if any, limitations there are on MP3s. How was the MP3 created, and how large is it?

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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Me neither. Doesn.t matter if it's mp3 or wav or how long oi is. Is there any support for this?

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Same problem here. Worked totally fine 2 days agao, now the same files won't

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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It has completely stopped working

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Same problem since aesterday...

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New Here ,
Feb 25, 2023 Feb 25, 2023

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https://podcast.adobe.com/enhance não está reconhecendo nem audios MP3 e WAV, sempre retorna erro de que o arquivo está corrompido ou não reconheceu o tipo de arquivo.

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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https://podcast.adobe.com/enhance is not recognizing either MP3 and WAV audios, always returns error that the file is corrupted or did not recognize the file type

By @Leandro28591435h4ob

 

 

This is not a Photoshop question. It might be Audition (beta), so I'll try moving it there.

 

Jane

 

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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It was working fine yesterday when I processed about 20 files.  Today, after consistently failing about ten times, I retried several of the files that it successfully processed yesterday, and it was not able to process any of them.  I believe that proves there is a serious problem with it.

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Yes, its not working right now... 

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Its stopped working. Kindly fix it. 

 

I tried 4 hours continuously but still problem.  Couldn't upload audio file. Pl pl fix it immediately 

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Same problem today. I tried multiple times with clean WAV and MP3 files.

The service is so good... We need it back 😉

I tried other options (sometimes premium ones with expensive business models), and didn't get a result as good as the Adobe Podcast Speech Enhancer.

What you have achieved here is amazing. 💪

Good luck Adobe Team on fixing the issue.

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Same problem here 😞

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Same problem here. But I'm glad that it is not just me. I was about to lose my mind 

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Right? I tried other options too but nothing was in close to the amazing results I achieved with this version from Adobe...

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New Here ,
Feb 25, 2023 Feb 25, 2023

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Which other options are you guys trying?

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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GUYS IT WORKS NOW!!

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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The miracle continues 

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New Here ,
Feb 26, 2023 Feb 26, 2023

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just tried it. got the same error message. feb 27 

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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It did work yesterday, but I have an odd feeling that it was working better before. Processed several files with the recordings of elderly people and it's terrible. I did the same about a month ago and it went well.

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New Here ,
Feb 27, 2023 Feb 27, 2023

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@Nikolay Bel, I had this impression too when I enhanced one of my video sound. Maybe the team at Adobe updated the algorithm behind the service, and is checking feedbacks. That's what you can do at scale with a free service ;-).

I'm surprised though that nobody at Adobe is following this thread. If it was my product, I would LOVE to chat with actual users and get iterating fast.

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Community Beginner ,
Feb 27, 2023 Feb 27, 2023

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Yes, that's what "beta" is supposed to be - toget feedback but when I asked the guy in support chat for any help on this problem he just told me there is none and I should go and check the forums. There isn't even any separate topic on this product. What's happening, was it too good to be true?

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Community Beginner ,
Mar 01, 2023 Mar 01, 2023

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Currently not working.  My guess is that Europeans, who start work about six hours earlier that we do, are using up all available slots and it can't say clearly when it's being overused.  Last night, when Europe was asleep, it was working fine.  So Americans may have to get used to using it in the evenings until Adobe increases its capacity.  It says it doesn't understand the file format when actually it's just too darn busy!

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New Here ,
Mar 01, 2023 Mar 01, 2023

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Hello. I still have same problem from Turkey 🙂 Is there any solution we can do? I need this service...

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Community Beginner ,
Mar 01, 2023 Mar 01, 2023

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If I'm right then you may be able to use it in the middle of the night, your time

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New Here ,
Mar 01, 2023 Mar 01, 2023

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same situation today?

BenchDy_0-1677681760003.png

 

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