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55

Adobe Podcast Enhance Speech A.I. Not Working.

Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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so basically i had heard of adobe enhance speech from alot of sources and wanted to try it out for myself, so i went to the website and logged in, then i uploaded an audio file (.MP3 file to be exact) and then i waited for a while and then a popup was on the website saying "The audio file is in a format we can't understand. Ensure the file is not corrupted or convert it to a standard wav or mp3 format to try again." so i tried to convert it, same response. i the tried a .WAV file, same response, so i tried clearing my browser cache and restarting chrome as well as my coputer, same response. to a final resort i tried 2 different browsers other than chrome, same response.

 

i dont know what to do but if anybody knows how to fix this, tell me here.

Bug Unresolved

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correct answers 1 Correct answer

Community Beginner , Feb 25, 2023 Feb 25, 2023

GUYS IT WORKS NOW!!

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replies 106 Replies 106
106 Comments
Community Beginner ,
Apr 17, 2023 Apr 17, 2023

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ADOBE PLEASE MAKE SURE THAT ADOBE WORKS ....!!! IT IS NOT WORKING AGAIN 17 APRIL 3:30PM 

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New Here ,
Apr 23, 2023 Apr 23, 2023

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Hey everyone -podcast has not been working since yesterday, German time, this afternoon neither. It´s the 23rd of April today. "CustomerSupport" have you heard of this as of now? I keep seeing what it says in the screenshot. Thank you so much in advance

the281003955rt6_0-1682247291036.png

 

 

Tag to account with generic user name "CustomerSupport" removed by moderator,
as account is not Adobe Customer Care and has nothing to do with Adobe.

Contact Adobe Customer Care here:

https://helpx.adobe.com/contact.html

 

 

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New Here ,
Apr 28, 2023 Apr 28, 2023

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Still not working 4-28-23

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New Here ,
Apr 28, 2023 Apr 28, 2023

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Okay just kidding I just got it to work

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New Here ,
May 08, 2023 May 08, 2023

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it only works some days 

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New Here ,
Jun 19, 2023 Jun 19, 2023

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This has been broken for the last 3 days. The spinner just spins endlessly after upload, even after waiting up to an hour. Tried in both Chrome and Firefox. I did notice some errors in the console upon page load in both browsers - not sure if it's related. I did send a message to the adobe podcast feedback email, as well.

DevTools failed to load source map: Could not load content for https://podcast.adobe.com/650.6d2f70db2a71e1af2f47.js.map: Unexpected token '<', "<!doctype "... is not valid JSON
DevTools failed to load source map: Could not load content for https://podcast.adobe.com/749.6d2f70db2a71e1af2f47.js.map: Unexpected token '<', "<!doctype "... is not valid JSON
DevTools failed to load source map: Could not load content for https://podcast.adobe.com/index.6d2f70db2a71e1af2f47.js.map: Unexpected token '<', "<!doctype "... is not valid JSON



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New Here ,
Jun 24, 2023 Jun 24, 2023

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Not working today either in UK.  Tried WAVs and MP3s, stereo, mono, in Edge, in Chrome all rejected.

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New Here ,
Jun 24, 2023 Jun 24, 2023

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Just tried reloading the page and one upload upload and now told I've reached my 3 hours of enhancement per day and yet I've not had one successful file uploaded! 

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Community Beginner ,
Jun 25, 2023 Jun 25, 2023

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Its down for me as well, also tried relogging but still broken

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Jun 25, 2023 Jun 25, 2023

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Nothing would upload, refreshed page, logged out. Logged into different account. It worked once only and then nothing but fail messages again. Frustrating. 

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Jun 25, 2023 Jun 25, 2023

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Also, the filtering level is too aggressive. Even the vocals recorded well and close-mic'd now sound bubbly and unnatural. It's needs an option to dial it back. 

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New Here ,
Jun 26, 2023 Jun 26, 2023

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fail to upload.JPG

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New Here ,
Jun 26, 2023 Jun 26, 2023

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Still not working. Tried everying (logging in and out, different machines, different accounts..)

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New Here ,
Jun 27, 2023 Jun 27, 2023

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27jun23

AI do Podcast voltou a apresentar falhas... Dessa vez quando vc upa o arquivo ele não o retorna, fica num loop infinito...

Alguma previsão de conserto da ferramenta?

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New Here ,
Jun 29, 2023 Jun 29, 2023

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Is still down. Been trying for the past week but everytime I add a new file, it stays in the "some files can take up to 10 mins to enhance" and that's it. Not even an error message appears. 

Screenshot 2023-06-29 at 8.19.04 AM.png

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New Here ,
Jun 29, 2023 Jun 29, 2023

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It's working for me. At first it wasn't, IDK what I did differently. Such a cool tool.

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Community Beginner ,
Jul 10, 2023 Jul 10, 2023

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As of today its still not working for me

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New Here ,
Jul 23, 2023 Jul 23, 2023

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Hello, hasn't worked for me for several weeks. Once the file is uploaded, the processing never stops.

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New Here ,
Jul 30, 2023 Jul 30, 2023

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I tried several times always got this message "Loading enhanced track failed. Please try again." so I tried every ways, like re-login, clear cash, make another file type and so on.... but still not working (2023/07/31)

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New Here ,
Aug 02, 2023 Aug 02, 2023

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Still not working it seems, as of 8/2. Sad face.

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New Here ,
Aug 04, 2023 Aug 04, 2023

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Still not working, 4th August 2023. Really needed it for a project, but well...

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New Here ,
Aug 04, 2023 Aug 04, 2023

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08/04/23. Geting no love.

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New Here ,
Aug 05, 2023 Aug 05, 2023

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August 5, no-go.

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New Here ,
Aug 07, 2023 Aug 07, 2023

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So...this worked for me at 8:55 AM CST. Sooo....yay!

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New Here ,
Aug 07, 2023 Aug 07, 2023

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Works today at 4:03 PM

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