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Unspecified Error when opening file

New Here ,
Aug 16, 2023 Aug 16, 2023

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I am receiving an unspecified error (pic of message attached) after starting a new audio file. I have uninstalled and reinstalled Audition and the error is still there. I am uncertain what to look for. Thus far the only issue I've noted during use is that the data in the "Selection/View" pane is all zeroes and does not react to anything I do. Please advise.

 

Audition Error 081623.jpg

Bug Unresolved
TOPICS
Performance or Stability , User experience and interface

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5 Comments
Community Expert ,
Aug 17, 2023 Aug 17, 2023

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The devs know about this, and will fix it in due course. Meanwhile, as long as you do a Save As, your file should be fine - just dismiss the message.

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Adobe Employee ,
Aug 17, 2023 Aug 17, 2023

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Thank you @orrynemrys for informing us. We have found this issue in latest Audition release(23.6). We have identified the problem and working on a fix.
Workaround  most probably work - keep the metadata window closed(Menu Window->Metadata)

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Adobe Employee ,
Aug 25, 2023 Aug 25, 2023

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 Today we have released a patch(23.6.1) containing the fix for this problem. Please update your Audition(In case update is not showing up, try Creative Cloud->Help->Check for updates) . 

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New Here ,
Aug 25, 2023 Aug 25, 2023

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The latest updated patch of Audition 23.6.1 is not showing up on Creative Cloud -Updates.

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Community Expert ,
Aug 26, 2023 Aug 26, 2023

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LATEST

If you've set updates to automatic, it may have done it already! It did that on this laptop...

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