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Adobe Audition stuck

New Here ,
Feb 14, 2023 Feb 14, 2023

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I use an Apple Mac Studio system and I'm having an issue with Adobe Audition. When I first installed Adobe Audition, it worked perfectly and opened very quickly. However, for the past few days, I have to wait a few minutes for the program to open and be operational. I will attach a screenshot below to show where it gets stuck when launching the application. After a few minutes of waiting, the program starts, but I have to wait a long time. Do you have any idea what the problem might be? Have you encountered this issue before?

I would like to mention that the program was opened without opening a project or dynamic link to verify if the program would open easily without accessing a project.error.png

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Freeze or hang

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Community Expert ,
Feb 14, 2023 Feb 14, 2023

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The only way we migh be able to tell where the delay is is if you can copy and paste into this thread thread the startup log. This has a tick indicator which should reveal where your machine is causing it, at least.

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New Here ,
Feb 15, 2023 Feb 15, 2023

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Is a gap around 5 minutes between the following 2 lines:

 

Ticks = 616 <390199> <AuLog.Startup> <5> Initializing AuUI
Ticks = 300672 <390199> <AuLog.Startup> <5> Setting up temp directories\

 

I attached the full log file

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Mentor ,
Feb 15, 2023 Feb 15, 2023

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Where are your temp directories located?
Are they on a local drive, network drive or some cloud based location?

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Community Expert ,
Feb 15, 2023 Feb 15, 2023

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I think that SuiteSpot's hunch is is probably a good one... This sounds very much like a failure to access a location.

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