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Adobe Podcast AI is currently down on PC

Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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image.png

When I go to the site https://podcast.adobe.com/ I can see this loading process, which doesn't finish..

This service works from a smartphone browser, but I need to clean a massive audio file and it's not suitable to do from the smartphone. How can I fix it?

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Community Expert ,
Oct 27, 2023 Oct 27, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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Community Expert ,
Oct 27, 2023 Oct 27, 2023

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It's working fine. I suggest that you scroll down to the bottom of the Features page, where it will almost certainly tell you why you are failing...

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I can't scroll the page, unfortunately

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Community Expert ,
Oct 27, 2023 Oct 27, 2023

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Features

Enhance Speech Free
Express Premium

 

Audio

yes

yes

Bulk upload

yes

yes

Adjust enhancement strength

yes

yes

Max file size 500 MB 1 GB
Max duration 30 minutes 2 hours
Max hours of enhanced speech per day 1 hour 4 hours

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I have seen this loading page for the last two days:)

So it's not a limits problem.

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Community Beginner ,
Oct 27, 2023 Oct 27, 2023

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I didn't upload audio to the server, I saw this page immediately after login in the site.

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New Here ,
Dec 17, 2023 Dec 17, 2023

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I'm having the exact same issue and this is the only post I've found about this, feel like I'm going mad. It's been like this for two days.

I've used different browsers, set to default privacy settings, used mobile browsers, cleared caches, disabled all extensions, still not working.

 

Did you ever find a fix?

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Community Expert ,
Dec 17, 2023 Dec 17, 2023

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LATEST

Every time people complain about this I try it again - and every time, it works fine. This may be a geographical location issue...

 

You posted a few minutes ago - here's what I just got:Enhance.JPG

 

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