[Audition 3.0] "Adobe Audition could not find a supported audio device."

New Here ,
Oct 23, 2019 Oct 23, 2019

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Hi there,

 

I've recently downloaded and installed the Adobe Audition 3.0 software released by Adobe in 2013 for free, and unlocked it using the publicly accessible universal serial number.

 

But now I have a massive problem. As soon as I want to start the program, the following error message appears (see screenshot):

 

"Adobe Audition could not find a supported audio device. Please check your device settings."

 

Unbenannt.JPG

My laptop runs under Windows 10 Education (Version 1903). All audio and device drivers should be up to date.

 

What can I do to get the program to run (several boot-ups, shutdowns, uninstalling and reinstalling attempts have already been tried)? If you need more information, don't hesitate to ask.

 

Many thanks and best regards!

 

PS: The installation itself was complicated enough: When I tried to run the "Audition 3.0 Setup.exe" file, a window appeared where I could select the language - but after the selection nothing more happened. Instead I had to install the program via the "components.msi" file (right click -> Install). Maybe this is still relevant information.

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Crash , Freeze or hang , How to , Version 3 and earlier

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Adobe Community Professional ,
Oct 23, 2019 Oct 23, 2019

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Have to say that the (now officially withdrawn) Audition 3 and Windows 10 aren't the happiest bedfellows. On this laptop, I can start it up, but if I make any attempt to alter the audio properties, it's extremely likely to crash the OS, never mind Audition. If you can get your copy to at least behave in a sensible way, the most sucessful way to access sound devices is to use ASIO4ALL - as much because it can diagnose your system, as anything.

 

ASIO4ALL 

 

You might also like to read this thread: Audition 3.0 Crash when switching to multi-track, etc 

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New Here ,
Aug 23, 2020 Aug 23, 2020

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Thought I'd use this old thread instead of starting a new one!

 

I am having the same issue with a W10Home PC updated to the latest version; 2004.

 

Annoyingly, I can only assume the update broke something as AA3 worked fine before the update 😞

 

I have also installed ASIO4ALL but that didn't help. I had hoped that there might be a -switch to get the program to start without checking for audio devices; because at least then I can see what, if anything, was listed. But, of course, there isn't!

 

I guess I've had it?

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New Here ,
Oct 25, 2020 Oct 25, 2020

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I found the solution:

For all issues that are related to Windows 10 1909+ incompatible installations,

 

Just Copy the ".exe" file to the Desktop and install it. This is an issue with Windows 10 bug for many programs and drivers that used to work with Windows 7.

 

Copy the files to a folder on the desktop will fix it 100%.

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Adobe Community Professional ,
Oct 26, 2020 Oct 26, 2020

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Have to say that the answer to this generally is to right-click on the desktop icon, and select 'run as administrator'. There are potentially other installation issues too, and the answers to them (at least potentially) can be found in this thread. 

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New Here ,
Oct 26, 2020 Oct 26, 2020

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That didn't work when I tried it for my dad on his machine. Wouldn't install at all.

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New Here ,
Oct 26, 2020 Oct 26, 2020

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Which would mean you would have to leave it there permanently; or not if you never wanted to uninstall it I guess 🙂

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New Here ,
Oct 26, 2020 Oct 26, 2020

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1- Make sure there is no conflict with your audio driver in Windows "Device Manager", and audio is working with other apps.

2- Remove all Audition installations from Applications.

3- Copy the installation folder / CD to the Desktop. Call the folder "Adobe Audition".

4- Run "Audition 3.0 Setup.exe" to install the file.

5- Once it install successfully, go and delete the folder you created called "Adobe Audition". If it does not install successfully, then look for Adobe Audition 3.0 installation package online, and do so. If it does not install properly from "Audition 3.0 Setup.exe", it will not work.

6- Run Auditon from the icon on your desktop, and it should work fine. No run as administrator is required, and you can delete the icon off your desktop and it will work fine.

7- I hope it works for you as it did for me on Windows 10, v.2009.

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New Here ,
Nov 19, 2020 Nov 19, 2020

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Hi there,

I had the same problem as you, (Audition can't find a supported audio device), and I solved it in a very simple and unexpected way.

 

Windows 10 Home 2019 64-bit OS, x64-based processor
Soundcard : Stereo Mix (Realtek(R) Audio)


Here is what I did:

First I tried installing the ASIO4ALL_2_14_English driver and it didn't solved the problem.

Then I tried installing the Audition 3.0.1 patch, but after the language selection, nothing happens.

I wanted to see if there was anything installed anyway and went to :

 

Control panel --> Programs and Features --> And there was no patch installed.

 

While I was there, I thought about trying the Uninstall/change option ... because there is the possibility to do a REPAIR on the installation.


That's what I did and it worked!!


Control panel --> Programs and Features --> Adobe Audition 3.0 --> Uninstall/Change --> Yes --> Next --> Repair


I don't know if the fact that the ASIO4ALL driver was installed before the REPAIR has something to do but it's worth the try!!


Hope this helps you!

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Well it's been a while. I abandonded the attempt to get it onto my dad's PC but really need it on mine but now it won't start, with the same error message, even though I have also installed the ASIO4ALL thing too. All I did was reset Windows (10, 21H1) as my C drive got a little full. Same, onboard Realtek sound chip, etc. Everything exactly the same!

I really don't understand it.

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New Here ,
Nov 06, 2021 Nov 06, 2021

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I can't believe that a solution someone suggested on similar thread (Or even possibly this one!) actually worked.

 

Install it from the desktop.

 

Worked first time for me!

🤷‍:male_sign:

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New Here ,
Nov 05, 2021 Nov 05, 2021

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I've now run into something similar, and am looking for solutions.

 

Realtek HD Audio, with the current drivers on Win10 21H1. (older Realtec HD Audio drivers failed to install). The audio device shows up as two separate devices, Speakers and Headphones (not a single Speakers/Headphones device). It's also locked at 48K samplerate either 16 or 24 bits. No 44.1K at all? Just two selections in the dropdown.

AA3.0 hangs when trying to open the audio settings from within AA. This is an issue because AA defaults to 44.1k, and the Speakers, even when the Headphones device is selected as the Windows default.I haven't yet figured out how to get AA to play out the headphones. The other issue is that AA will work best when opeing a 48K WAV by setting AA as the default app for WAV and double clicking the wav file. It will sometimes open a 44.1K wav file and play, but often it will just hang.

Is Adobe Bridge CS3.0 required? I don't remember if it's needed anymore, or what it was for. It is showing as installed, as I tried to install it, thinking it was required, but the setup failed. Didn't realize it was "installed" until seeing it in the apps in control panel. What is it for....should I uninstall it?

This all an issue because my old laptop died a terrible death and I got a new one a few weeks ago. The old laptop had Win10 2004. AA was happy on it. Zero problems. AA is not happy AT ALL on the new laptop. Both laptops are HP Envy 17 with Intel i7 processors and Realtec HD audio. I tried to get the current version of the same machine, same specs, etc. Obviously they aren't the same and audio seems to be one of the most different, screwed up features in the new one. Not happy with development. AA is not the only app that has issues with audio.

What's deal with the current Adobe Audition? Does it solve the Win10 audio problems? Is it worth the extra (extreme) expense of the subsctiption? Is there a reason to upgrade to the new AA, assuming it is happy on the current Win10 besides that?

 

How this isn't too much for one post.

 

Thanks! 

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Adobe Community Professional ,
Nov 06, 2021 Nov 06, 2021

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Audition 3 is fourteen years old now, and was intended to run correctly on whatever OS was around at the time. In many ways it's little short of miraculous that it runs at all on much newer ones, and its ability to run with W10 is, to say the least, pretty ropey; it works fine on some systems, and flatly refuses to run properly on others - not necessarily for any obvious reasons at all. I have a HP with an i7 core and realtek sound, and it's never been very happy with Audition 3 - and indeed it has got noticeably worse with progressive updates. On the same machine, the latest version runs fine.

 

FWIW, the most success I've had with Audition 3 is to use an external USB sound device, and its own ASIO driver. This bypasses most of the OS - and that gives you a pretty good clue as to where the problems lie...

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New Here ,
Nov 07, 2021 Nov 07, 2021

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I have got Adobe Audition to work on a clean windows 11 Install, but only with the help of an old Windows 10 install and an external USB soundcard.

It seems that there is an issue with the latest Realtek ASIO drivers

Installing on Windows 11, the installer seems to extract, but go no further.

Where the installer has extracted to, Desktop\adobe\audition 3.0\adobe audition 3.0 there is a file in there called components.msi, double click that, and audition will install, but, will not launch.

To get it to launch, you'll need to go back to an older OS, and have a USB soundcard, probably best if the USB device is not a Realtek device (mine is a MOTU)

Disable all of the sound devices, except the USB device.

Set the USB device as default in the audio preferences in Audition and exit.

Make a backup of c:\Users\YourAccount\AppData\Roaming\Adobe\Audition\3.0

On your new install, overwrite the files in this location with the files in your backup.

With your USB soundcard installed, this should launch no problem, atleast it does for me.

The only annoyance is that I have to have my USB soundcard plugged in to launch audition.

Its a shame that the new versions of Audition are so different from 3.0, it seems to have fallen into line with other workflows, which don't seem so intuitive for me, I have CC2018 on my PC at work, it takes a long time to do any thing to do anything compared to my trusty only copy of audition 3. I guess the latest Realtek driver removes some sort of legacy support.

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New Here ,
Jun 22, 2022 Jun 22, 2022

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(((((yes its donwnload it on desktop first))))well its the first time in my life i face this problem with Adobe audition but i had other problme today plus this problem , but i siolved them all and yes downloading first on a folder on desktop solved two problems from the first time 

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