Audition crash when choosing ASIO device

Report · Mar 18, 2020

Hello there,

I would like some help here. I have installed audition 2020 v13.0.3 and I tried to choose as audio hardware ASIO4ALL driver to use a Zoom interface.

The sample rate is chosen as 44.1. No plugins, on a Windows 10 PC.

ASIO4ALL driver version: 2.14

Zoom interface has been tested on another PC and it works.

I cannot understand why this happened, could anyone help me, please?

What were you doing when it crashed?
Changing Audio Hardware from MME to ASIO
What have you done since you last launched the application?
The same thing as above
If it crashes with a plug-in or a file, supply information about the plug-in or file.
no plugins
Has anyone else experienced the crash? Anyone else on the forums, or perhaps a friend that also owns Audition?
Yes, but her error has not been solved. Apparently. https://community.adobe.com/t5/audition/crash-after-choosing-asio-device/m-p/10300322?page=1#M15985
Was there an error message? Post a screenshot.

Here the complete error:

<?xml version="1.0"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport serviceVersion="2.7.0" clientVersion="2.7.0" applicationName="Audition" applicationVersion="13.0.4" build="39" source="Windows-Client-WER" crashType="n/a">
<time year="2020" month="3" day="17" hour="11" minute="46" second="7" timeoffset="-300" timezone="Hora est. PacÃfico, SudamÃ©rica"/>
<user guid="9e7e54a2-853d-4323-a82b-fabeed80aeee"/>
<system platform="Windows 10 Pro" osversion="10.0" osbuild="18363" applicationlanguage="es-es" userlanguage="es-CO" oslanguage="es-ES" ram="16219" machine="Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz" model="Intel64 Family 6 Model 158 Stepping 10" cpuCount="12" cpuType="8664" cpuFreq="3696 MHz"/>
<gpu>
<gpuinfo availability="Running/Full Power" adapterCompatibility="(Tipos de pantalla estÃ¡ndar)" adapterRAM="" caption="Adaptador de pantalla bÃ¡sico de Microsoft" description="Adaptador de pantalla bÃ¡sico de Microsoft" driverDate="20060621000000.000000-000" driverVersion="10.0.18362.1" videoModeDescription="1920 x 1080 x 4294967296 colores" pnpDeviceID="PCI\VEN_8086&DEV_3E92&SUBSYS_08711028&REV_00\3&11583659&0&10" installedDisplayDrivers=""/>
<gpuinfo availability="Off Line" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA Quadro P2000" description="NVIDIA Quadro P2000" driverDate="20200224000000.000000-000" driverVersion="26.21.14.4250" videoModeDescription="" pnpDeviceID="PCI\VEN_10DE&DEV_1C30&SUBSYS_11B31028&REV_A1\4&9CD3C4&0&0008" installedDisplayDrivers="nvldumdx.dll"/>
</gpu>
<crash exception="EXCEPTION_BREAKPOINT" exceptionCode="0x80000003" instruction="0x00000000227629F7">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x00000000227629F7" symbolname="unknown"/>
<stackStatement index="1" address="0x0000000000001154" symbolname="unknown"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x00000000000073A8"/>
<register name="RBX" value="0x0000000000000000"/>
<register name="RCX" value="0x0000000000001154"/>
<register name="RDX" value="0x00000000002F0003"/>
<register name="RSI" value="0x00000000227767A0"/>
<register name="RDI" value="0x0000000000000000"/>
<register name="RSP" value="0x0000000000142E70"/>
<register name="RBP" value="0x0000000000147440"/>
<register name="RIP" value="0x00000000227629F7"/>
<register name="EFL" value="0x0000000000000200"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>

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</crashreport>

Report · Mar 18, 2020

The page you linked to is unrelated, being about a USB microphone.

What you need to do is follow the instructions on this page: Audition crashed. Now what?

Report · Mar 24, 2020

Thank you for your post, Steve, but I still need an idea of what may be causing the crash.

I don't have access to that PC right now, because of the COVID-19, so I cannot have the system information file.

The log is the one I copied up there.

Report · Nov 24, 2020

I just had same problem and tried a lot of different solutions, but was able to solve it by uninstalling AISO4ALL.

After unstalling, I was able to select AISO without Audition crashing, and my device was still listed and selectable, and worked fine. No idea why this would work, but hope it helps.