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Audition files won't close. Message is Not Responding.

New Here ,
Jul 31, 2020 Jul 31, 2020

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When I try to close mp3 files, the file will not close, and I get the message Not Responding. Please advise as to what to do. 

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Freeze or hang

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Community Expert ,
Jul 31, 2020 Jul 31, 2020

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Mac or PC? Which version are you using? If you wait for long enough, what happens - anything? If all else fails, crash Audition and extract the log reports - that may be the only way we find out what's happening.

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New Here ,
Aug 08, 2020 Aug 08, 2020

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PC running Win 10. If I wait long enough, it finally closes. But, I never used to have this problem when I first signed up for the Adobe CC suite and first started using Audition. I don't know what's changed. Maybe I just need the whole computer to be cleaned and defraged, etc.

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Explorer ,
Aug 08, 2020 Aug 08, 2020

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When I had that issue it turned out to be Audition's Temp directories, which I'd set to be on a network drive as I was running short of space. Moving them back to a local drive solved it.

 

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