Auto Save Not Actually Saving

[demodave]

I have now been burned twice by the Auto Save function not working in Adobe Audition CC.  After 30 minutes of editing a session in the multitrack, AA crashes.  When I open Audition, a dialog comes up asking if I want to open the backed up files.  I click "Continue", and my session opens to the state it was in 40 minutes ago when I recorded the first bit of audio....unedited.  I checked my Backup folder and sure enough, the last backup was done 40 minutes ago.

I go to Preferences>Audio Save and both check boxes are enabled.  Auto Save recovery data every 10 minutes and Backup multitrack session files automatically every 3 minutes with a max number of backup files set to 10.  The files are saved within the session folder.

Why is the Auto Save function in AA not saving a new file every three minutes?  What am I missing?  I am beyond frustrated right now.

Dave

[NielsPr]

I just lost two days of voice over work because Audition does not auto-save correctly. Recovering from crashes has never worked either. For me this happens when multiple multi-track sessions are open at the same time. Audition seems to be saving only one of the multi-track sessions. Unfortunately for me, not the one I was actually working on.

[Caroler]

I've losted 5 hours of working ! I saved manually often and the autosave is every 3 minutes but all the files are missing. The audio files are well saved and on time but not the file session and its back up.

[SteveG_AudioMasters_]

As I mentioned above, you may not be offered the latest save by default - you may well find that if you search the folder, there's a newer session file available. No this isn't clever, and they really ought to sort this out, at least.