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Hi there, I was editing a project and playback was as you expect - press play, hear audio, see video.
Suddenly whenever I press play I hear audio but video playback is just a black screen. The video file is still there as I scrub but as soon as I hit play I just see a black screen.
I have cleared cache, rebooted, looked through preferences but I am at a loss. Video attached
Audition 14.4.0.38
Windows 10 Pro
64GB RAM
AMD Ryzen 9 3950X 16-Core Processor
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Over the last few months there have been quite a few complaints about this, one way or another. The first thing to check is to see if there's an updated video driver available for your machine; Windows updates have forced some manufacturers to have to release updated drivers almost on a weekly basis, so you might need to check often. There is no guarantee that this will fix it, but you need to check this first.
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Did you ever manage to sort this? I'm having the same issue. Graphics drivers upto date. It was playing, and then suddenly just stopped showing picture.
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I have the same issue over in Windows and Mac, both computers are up to date and it's has been several months with this problem...
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How is there STILL no fix for this?? Its literally holding up my work, i cant dub this movie because i cant fkn see anything. All my drivers are up to date, this is something i do on the regular so its not like its new. I have never seen anything like this What the actual fk...
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Very Late Edit: So I reformatted the file to something smaller, I can't remember what, maybe mp4 or whatever and brought the file back in and it played normally. .
I hope this helps anyone still stuck
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Yep having the same problem here. On OSX 13.3 and the latest version of Audition.
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I have the same problem.
The Video is working fine until a certain timespot, and then it just goes black. Whenever I click pause, the picture reappears. as soon as i press play again, it goes black.
And this hasnt been fixed since 2 years?!?
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Same problem in 2024! Is it solved? Adobe, do something with it!
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Audition's video player is just really bad. Adobe, do something with it! [2]
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Same problem in 2024. As mentioned - Audition is just really bad piece of software. You need to move your workflow for that task to some other software.
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convert to mp4 is the only way... but Adobe should realease a converter for free or resolve this issue
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I keep waiting for a solution. It's been more than six months since the last update.
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We need a solution for this, keep happening!