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crash problem

New Here ,
Jun 02, 2018 Jun 02, 2018

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Every time i use the effect "reverb" or "full reverb" of a song, audition crashed and shut down.

i captured the screen as reference, thanks a lot for the help.

adobe crash.png

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correct answers 1 Correct answer

Jun 03, 2018 Jun 03, 2018

Yes, please send the info to audbugs@adobe.com as SteveG(AudioMasters) suggests. This is a crash I've seen on the crash reporter, but we've never been able to reproduce this in-house. So it would be helpful to troubleshoot this with you 1:1.

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Community Expert ,
Jun 02, 2018 Jun 02, 2018

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Unfortunately that doesn't say very much about what's really happening. In the case of crashes, there is a procedure you need to go through to alert the developers (who are generally the best people to talk to) and it's detailed in this FAQ: Audition Crashed.  Now what?

Do everything it says, and send the results to audbugs@adobe.com where it will be dealt with directly. There is very little point in posting the logs here, incidentally - they take up a lot of room, and won't be seen so soon by the people that matter!

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Jun 03, 2018 Jun 03, 2018

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Yes, please send the info to audbugs@adobe.com as SteveG(AudioMasters) suggests. This is a crash I've seen on the crash reporter, but we've never been able to reproduce this in-house. So it would be helpful to troubleshoot this with you 1:1.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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