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Error when I record

New Here ,
Jan 02, 2023 Jan 02, 2023

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I only started using audition a few weeks ago, but over the last two days something really weird is happening when I press record. When I hit the button, the bar starts moving in a stuttering way, and any audio I record doesn't show up on the screen, like the bar is just moving without any recording actually happening. In other words, when I hit record, audition starts "recording" but doesn't actually show any input, and there's nothing on the playback except a jolt of sound at the beginning. It's not a problem with my microphone (I tested this a few times), and the audio hardware and audio channel mapping settings are all in the right place. I tried resetting audition to default settings, but it didn't solve the issue. I also tried uninstalling and reinstalling, and it still didn't work. If anyone else has had this issue and has figured out how to fix it, please let me know!

TOPICS
Audio hardware , Freeze or hang , Playback

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correct answers 2 Correct answers

Community Expert , Jan 02, 2023 Jan 02, 2023

Hi,

 

just to be safe you also had chosen the right Input Device in Audition in the Config Tab?! Also the right Encoder/Driver (e.g. MME or WASAPI)? Hope that helps.

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Community Expert , Jan 02, 2023 Jan 02, 2023

The first thing you should try is going to Edit>Preferences>General and the fifth item down is about hardware acceleration. If it's on, turn it off - and vice versa - and try again. It does sound though as if something has suddenly started using a lot of resources where it wasn't before - also try making sure that nothing else is running in the background.

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Community Expert ,
Jan 02, 2023 Jan 02, 2023

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Hi,

 

just to be safe you also had chosen the right Input Device in Audition in the Config Tab?! Also the right Encoder/Driver (e.g. MME or WASAPI)? Hope that helps.

regards,
Henrik

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New Here ,
Jan 04, 2023 Jan 04, 2023

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Switching to WASAPI helped! Thank you!!!

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Community Expert ,
Jan 04, 2023 Jan 04, 2023

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Hi,

 

I'm glad I could help!

regards,
Henrik

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New Here ,
Sep 06, 2023 Sep 06, 2023

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Hi, 

Jumping in because I'm having the same issue and switching to WASAPI did fix the recording/freezing problem, but now the audio I record sounds distorted. Do you know why? 

 

Thanks,

 

Emily

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Community Expert ,
Jan 02, 2023 Jan 02, 2023

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The first thing you should try is going to Edit>Preferences>General and the fifth item down is about hardware acceleration. If it's on, turn it off - and vice versa - and try again. It does sound though as if something has suddenly started using a lot of resources where it wasn't before - also try making sure that nothing else is running in the background.

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