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Exporting my Files with hiss

New Here ,
Jul 03, 2019 Jul 03, 2019

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When I record my files they are fine yet when I save as mp3 & send them they have a hiss on them, any ideas?

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LEGEND ,
Jul 03, 2019 Jul 03, 2019

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What sample rate and bit depth are you saving to .mp3 at what bit rate? If you reduce the bit depth to only 8 bits then you will always have some noise due to the low number of bits. What type of audio are you saving in the .mp3s?

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Adobe Employee ,
Jul 10, 2019 Jul 10, 2019

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Hi radiorobcharles,

Thanks for reaching out. It seems like there is some issue with the export settings or the effects applied to the track.

In addition to the questions asked by @ryclark, I would like to know a couple of things.

  • Which version of Adobe Audition are you using?
  • Where are you checking the playback?
  • Which effects have you applied?

Thanks,

Shivangi

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Explorer ,
Sep 03, 2020 Sep 03, 2020

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Hi! I'm having this issue, too, so I thought I'd answer you're questions:

 

- Sample rate: Same as Source (48000 Hz Stereo)
- Bit depth: 32-bit

- Version: 13.0.9.41

- Playback: VLC, iTunes (Desktop PC) + iPhone Documents music player (used 4 different head phones)
- Effects: NONE

 

Noteworthy:

- Playback on the iPhone (of the mp3 file) sounds the best, but isn't perfect. The hiss isn't really there, but the mix isn't accurate (vocals are too loud).

- I've tried exporting as FLAC and there are still major issues (hiss, warble, distortion).

- I've tried exporting as AIF and - while it's better - there is still a white noise hiss.

- I've performed a mixdown of the entire session. Playback within the app has zero issues, but the moment I attempt to save or export the file, the issues return.

- I attempted removing the vocal track and only exporting the two music tracks. Same exact issue occurs.

 

Is there any way I can send the file(s) over to someone in tech support or share/remote desktop to see what the issue could possibly be?

 

I need to get this mastered/finished by 7pm on September 3rd, if possible.

 

Thanks!

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Community Expert ,
Sep 03, 2020 Sep 03, 2020

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What are your MP3 export settings?

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Explorer ,
Sep 03, 2020 Sep 03, 2020

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Hi, Steve. Thanks for trying to help. Could you be a little more specific? I posted the sample rate and bit depth in my response above. Was there something else?

 

Thanks so much!

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Community Expert ,
Sep 04, 2020 Sep 04, 2020

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Did you use CBR or VBR (Constant or Variable)? And what was the MP3 bitrate - how many Kbps?

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Explorer ,
Sep 04, 2020 Sep 04, 2020

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CBR/Constant. 320kbps.

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Community Expert ,
Sep 04, 2020 Sep 04, 2020

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What's the peak level of your files before you export them?

 

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