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I am using a Audient ID14 with Auditon and I want to be able to use both channels for mono audio. Right now I can only use the left channel for mono. When I look at the audio channel mapping it shows the L as mono but not the right. How can I change this? I want to be able to use both XLR inputs and record the audio on both channels based upon which one has the phantom power applied. Currently I can do that for the L side but the R side has really low volume. I am trying to find the correct settings in Audition to do this as it surely has to be possible.
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That settings page is slightly misleading when it comes to what's actually available: your screengrab establishes that both mic channels are available as mono feeds, so all you have to do is select the correct one in Multitrack view:
You select Mono, and then follow the options until you find the mic you want - so you can have the one listed as 1 on one track, and the one listed as 2 on another - quite independently.