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Opening/creating multitrack session in v 24.2 causes antivirus to shutdown Audition

Community Beginner ,
Apr 08, 2024 Apr 08, 2024

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Running Windows 10 and using the latest version of Audition (24.2), the program is shut down by my employer's antivirus (Sophos Endpoint Agent) whenever I open or create a new multitrack session with the error "Lockdown - malicious behavior prevented in Adobe Audition." This problem began when I updated to 24.2, and ONLY occurs with this version. I am able to work normally in 23.5, which I have installed seperately. 

 

I've seen no other posts about this, and I cannot replicate it on other work computers with the same version of Audition installed. 

 

Any suggestions or simular experiences? Am I at the mercy of my employer's system administrators and their chosen security program? Trying to avoid reinstall if possible, as it tends to wipe out all of my settings and preferences.

 

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Crash , Freeze or hang , How to

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Community Expert ,
Apr 09, 2024 Apr 09, 2024

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No other posts? Somebody else raised this only the other day - here. I have no update on the situation, so I'm not sure whether this is just a false positive, or something that Adobe's caused without realising it...

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Explorer ,
Apr 09, 2024 Apr 09, 2024

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I have my IT department working on this.. turning SOPHOS OFF worked  but the College isn't interested in keeping sophos off...    they have submitted a ticket with Sophos as they think they've pinpointed it to the exe file... but no definitive wod yet.   

 

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