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Participant
February 10, 2018
해결됨

Software opens outside of my Mac's screen and I can't move it back on-screen!?

  • February 10, 2018
  • 18 답변들
  • 47376 조회

Hi All,

Hope someone can help? Every time I open Adobe Audition, it opens partly on-screen, partly off-screen. The header bar is hidden behind the Mac OS header bar so I can't grab that to move it back on screen. Its window size is deeper than the Mac's screen, so I can't grab the corner to try and minimise it and move it back on-screen that way. Due to the set-up of Audition, every time I try to grab the main 'black' space it just pulls a section out and again not possible to move the main window back on-screen.

I'm not having this problem with any other Adobe package!? I think this is happening because I use 2 screens in the office but I always quite all applications and turn off my Mac before taking it out of the office.

I've tried quitting and reopening the application but the same problem keeps occurring. I've tried restarting the Mac and turning it off and on again but keeps happening. I've looked into the display settings in preferences but no joy! I've tried disabling Mission Control in Hot Corners but it still opens off-screen! I've looked a lot into Audition's 'Window' and 'View' settings but nothing seems to bring it back on-screen!?

Any/all advice will be greatly appreciated.

Many thanks,

Jon

    최고의 답변: tanyaf59552016

    Try holding down the option key and resize the window. Worked for me.

    18 답변

    ツPat E
    Participant
    June 19, 2018

    I had this issue after disconnecting a larger screen that my photshop window fit on (larger than native screen resolution at the time). I went to system preferences> displays> clicked "scaled", then selected "more space". This gave me a larger resolution on my screen opening it up enought o see the entire photoshop window. This won't work if you are at maximum already, I assume... But changing those setting may force the mac to resize you windows though to fit inside your screen.

    Participant
    May 17, 2018

    I have this problem daily.  I work in AE, Premiere and photoshop at work.  I've disconnected my second monitor, shut down the app, restarted my computer and it still opens off screen on my laptop. The only way I can work is if I mirror my display when connected to Thunderbolt. That gives me a larger viewing space to move the window around. But that defeats the purpose of working with two monitors. And if i move the window down and go back to dual monitors it goes right back under the menu bar. 

    LeoGra
    Participant
    April 23, 2018

    I had the same issue... I have a second screen. I solved it by opening System Preferences > Display and changed the screen resolution for the main screen where the app is open. This way the app fit on the screen. So I was able to move it to my second screen and revert back the resolution.

    tanyaf59552016
    Participant
    April 13, 2018

    Try holding down the option key and resize the window. Worked for me.

    Participant
    April 27, 2018

    Option worked like a charm because it resizes along multiple edges of the window - For me, I was having the issue with Media Encoder on Macbook Pro.

    Participant
    April 2, 2018

    It's been an issue for YEARS and I'm surprised I've stumbled upon this myself and have yet to see this on the internet yet. (or I'm not looking hard enough) Everyone told me to change the resolution but every time I change it back the screen goes partially off-screen again.

    Try holding fn+cmd and clicking the window's bottom edge. Dimensions stay locked but you can freely move the window.

    This literally just worked for me. However, If the header bar is locked on the top of the screen it doesn't work. BUT, if the window is floating off-screen, you can click and drag the edge while holding these command and the window will retain its shape but follow your mouse! Please let me know if this worked. I feel like I've saved lives today. I'm still shocked that I've figured this out so I thought I'd find a forum and share the good news.

    Update: It only worked on a few programs. I've since noticed it hasn't worked on everything. I've been using the trick for AE.

    _durin_
    Community Manager
    Community Manager
    March 19, 2018

    I think this might be related to a secondary display that's no longer online.  This should be fixed in the next update, but there's a workaround for now:

    Open Mac OS System Preferences > Display and change the Resolution scaling to something else.  Audition should reset for that resolution.  Resize and/or move it to position it clearly within the next display, then close the application.  Restore your display resolution and open Audition again.

    dancingbrook
    Known Participant
    May 2, 2018

    This is the answer, at least until Adobe fixes this. Most other apps don't have this problem, so I'm sure it is just a "check" that has to be run when the app is opened.

    BTW: There should be a way to mark a reply as "Answered" and have it pop to the top so we don't have to search a bunch of "me also" replies.

    SteveG_AudioMasters_
    Community Expert
    Community Expert
    February 11, 2018

    Jonnoh  wrote

    I think this is happening because I use 2 screens in the office but I always quite all applications and turn off my Mac before taking it out of the office.

    I've tried quitting and reopening the application but the same problem keeps occurring. I've tried restarting the Mac and turning it off and on again but keeps happening. I've looked into the display settings in preferences but no joy! I've tried disabling Mission Control in Hot Corners but it still opens off-screen! I've looked a lot into Audition's 'Window' and 'View' settings but nothing seems to bring it back on-screen!?

    I'm not quite clear here - have you tried moving Audition back to the laptop screen before closing it, unplugging the other monitor and seeing where it opens? It should remember the last place it was operating from.

    Dr.Rek
    Known Participant
    February 20, 2018

    I have the same problem in OS X 10.12.6, closing Audition when it's on the laptop screen doesn't help, and for months I've been unable to get Adobe products to remember to open on the main laptop screen first.

    My previous workaround of clicking on the dock icon and selecting show all windows, would in the past resize the window so the window bar is on screen and moveable.

    As it is now, I can't use Audition at work at all today. This is the worst.

    Earlier today I solved the problem in premiere by deleting the layouts folder, but audition doesn't have that.

    Bob Howes
    Inspiring
    February 20, 2018

    It sounds like this is a problem that is to do with how Mac OS and Audition interact--I can't get it to go wrong on my Windows system.

    I'll draw this thread to the attention of the Adobe developers and see if they have any ideas they can post.

    Bob

    ryclark
    Participating Frequently
    February 10, 2018

    Have you tried setting the Workspace back to the Default? In the Window menu Workspace/Default.

    Jon A Barratt작성자
    Participant
    February 11, 2018

    Thank you for your help. Unfortunately this doesn't solve the problem. Changing the options in Workspace only changes the windows within the application and not how the application window displays on the Mac's screen.

    ryclark
    Participating Frequently
    February 11, 2018

    Well in that case there is nothing much that Audition settings can do to help I suspect. It is really down to the Mac's display settings where you will probably have to look for an answer then I'm afraid.