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Your application install seems to be damaged...?

New Here ,
Dec 06, 2016 Dec 06, 2016

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Audition CC 2017 and Experience Design CC (beta) are getting this same error, except Audition still manages to boot up. I've tried reinstalling the programs, the CC app is up to date and I've reinstalled AIR. I don't know what else to do. Should I just do an OS reinstall?

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correct answers 1 Correct answer

Dec 09, 2016 Dec 09, 2016

This is a generic message from our Installer/Activation stuff and not specific to Audition. Please try some of the stuff from this thread: Your application install seems to be damaged

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Community Expert ,
Dec 07, 2016 Dec 07, 2016

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Is this on a Mac or a PC? If it's a PC you could try going back to your last system restore point, although I have no idea what to try with a Mac...

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Dec 07, 2016 Dec 07, 2016

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Can you show a screenshot of the error?

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New Here ,
Dec 09, 2016 Dec 09, 2016

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Screen Shot 2016-12-06 at 6.06.10 PM.png

This happens with Premiere (Trial), Audition (Trial) and Experience Design (beta). The only difference is that Premiere and Audition will open despite the error and run smoothly. I've tried reinstalling but nothing changes.

This is on macOS El Capitan 10.11.6

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Dec 09, 2016 Dec 09, 2016

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This is a generic message from our Installer/Activation stuff and not specific to Audition. Please try some of the stuff from this thread: Your application install seems to be damaged

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Dec 09, 2016 Dec 09, 2016

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Let us know, however, if that works.

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