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imtiazahmedqazi
Known Participant
November 24, 2016
Question

Add to favorite is not working in Adobe Bridge 2007

  • November 24, 2016
  • 1 reply
  • 901 views

Hi,

I do not know guys you are facing the same problem or not but when ever I 'add to favorite' , it works for few folder only and then suddenly when I exit and open the remaining 'add to favorite' does not appear, I again have to make those folder as 'favorite' but when I exit again, those folder got rid.

I am tired to make PURGE ALL CACHE, etc etc but I did not find any proper answer.

I made 'cache size' in maximum value though but not working.

Please help me.

Qazi

This topic has been closed for replies.

1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
November 25, 2016

Hi Qazi,

Could you please try to reset the preferences of Bridge :-

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset

Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

I
imtiazahmedqaziAuthor
Known Participant
November 26, 2016

Hi Sahi, first of all thanks a lot for your reply.

I did what you said but though in start all was ok but when the 'add to favorite' items reach like 13 or 14, it behaved some like previous, not saving other folder after exit.

Please help.

Regards

Qazi

I
imtiazahmedqaziAuthor
Known Participant
January 17, 2017

As many people are facing this issue I would request you to kindly cast your vote by clicking on this link, So that our engineering team can release a patch to fix this issue quickly.

Bridge: Favorites disappearing | Photoshop Family Customer Community


The best solution which I found is 'Download old version' I did and it worked fine.

Qazi

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