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Adobe Bridge 14.1.0.257 wont run Image Processor

Forum|Forum|1 year ago
May 29, 2024
5 replies
3740 views

Good evening. Since I installed the new version of Adobe Bridge 14.1.0.257 the Image Processor wont work anymore. It just taked me to Photoshop and will NOT run the script with the photo i selected to be processed (convert NEF to GPEG). What should i do, is there a fix? I am also runnning photoshop version 25.9.0. Thank you.

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Correct answer DeepakSingla

Thank you for providing the filename and complete filepath. We are able to reproduce the issue at our end and currently investigating this issue.

In the meantime, could you confirm renaming the folder "Damien's" to "Damien" (i.e. remove apostrophe (') from the file path) helps resolve the issue for you?

Thank you for your understanding and continued support!

Bridge Team

T

Tanu Goel

Adobe Employee

Hello,

We have just released a new Adobe Bridge 2024 build (14.1.1.274) which fixes this issue. We would love for you to try it out and share feedback.

For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html

Regards,
Bridge Team

C

Catsongs

Known Participant

Aloha e Tanu,

I'm SO EXCITED the BETA has fixed the B Image Processor link to PS I'm thanking everyone here from Adobe I can!

Mahalo nui loa from Honolulu!

Cat

P

pankajg6675616

Community Manager

Hello,

We have just released a new Adobe Bridge 2024 Beta build (14.1.1.271) which fixes this issue. We would love for you to try it out and share feedback.

For a complete list of fixed issues, please refer to community post announcement: https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-14-1-1/m-p/1467...

Regards,
Bridge Team

C

calm_heart16B8

Participating Frequently

That Beta build fixes the problem.

Thanks for the timely fix.

Anson

C

calm_heart16B8

Participating Frequently

I'm having the same problem. I've uninstalled and reinstalled both Photoshop and Bridge. I now have Bridge 14.1 and Photoshop 25.9. I can't get the Image Processor to work on new pictures but it does work on old ones. I've attached an example of one that won't work (IMG_5318) and an old one that does (2070 San Jose).

2070_San_Jose_@_Willow_Alameda_-_Slides_018_adjusted.zip

D

DeepakSingla

Community Manager

Hello ABMIII

Thanks for reaching out. Can you please share the whole path of the files, for which it is working and for which it is not?

Thanks,

Bridge Team.

C

calm_heart16B8

Participating Frequently

m:/Photoshop Working Files/2024/2024-06-02 O'Shaughnessy/IMG_5318 (Large).jpg - the one that doesn't work

m:/Photoshop Working Files/2023//2070 San Jose @ Willow Alameda - Slides_018 adjusted.psd - the one that does work

Note: I moved the IMG_5328 image to m:/Photoshop Working Files and it worked.

Note: I tried images in other directories with and without the apostrophy in the directory title. Without the apostorphy worked, with the apostrophy didn't.

V

VarunVarshney

Community Manager

Hi @Damien240805116agt ,

Thank you for reporting this issue. Apologies for the inconvenience.

Could you share the file with which you are observing this issue? If you cannot share the file, do share the filename of the file. This will help us in investigating this further.

Thanks,

Bridge team

D

Damien240805116agtAuthor

Known Participant

Good morning.

The name if the file is: DSC_4457.NEF.

Thatis only one sample. I have tried with every files within that folder and also with other files from other folder within that directory. Same problem. (Photo Merge also doesn not work). The path to the file is:

Users/damienmichelin/Desktop/Damien's/Pictures-Damien/24-mm Pictures/05-24 Lila Tai-Chis. i am using a powerbook running mac OS Ventura 13.6.7. Thank you for your help

D

DeepakSingla

Correct answer

Community Manager

Thank you for providing the filename and complete filepath. We are able to reproduce the issue at our end and currently investigating this issue.

In the meantime, could you confirm renaming the folder "Damien's" to "Damien" (i.e. remove apostrophe (') from the file path) helps resolve the issue for you?

Thank you for your understanding and continued support!

Bridge Team

Erik Bloodaxe

Brainiac

Photoshop installs this script and others when it is installed - Bridge must be installed first of course. You might try uninstalling and reinstalling Photoshop, choosing to keep settings and preferences. It is a painless process which only takes about 10 minutes and might effect a cure. Use the Creative Cloud app to do this.

D

Damien240805116agtAuthor

Known Participant

Thank you Erick. I did un-installed Adobe Photoshop then Bun-installed ridge. Then Re-installed bridge then re-installed Adobe Photoshop. It did not fix the problem. 😞

gary_sc

Community Expert

Besides the instillation order, the version of Bridge and Photoshop have to also match. So, you can't have (say) Bridge 14 (current) and PS 23 (two versions old).

If that's not the issue, you may need to uninstall PS again, reboot your computer, and reinstall PS. One more thing: while "normally" this is not necessary, you may need to uninstall both Bridge and PS, reboot, reinstall Bridge, and then PS.

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