Participant

Question

Adobe Bridge 2022 Constantly Crashes in Windows 10

Forum|Forum|3 years ago
June 8, 2022
2 replies
4211 views

I was prompted to update my Adobe Bridge, and upon launching the updated software, I was met with constant crashing. I can't even scroll more than two lines into a folder before the program closes.

For reference, here are my system specs:

Windows 10

AMD Ryzen 5 3600

16GB of RAM (2x8GB) DDR4-3600 CL16

Zotac RTX 3060 12GB OC

Adata Swordfish 250GB M.2-2280 NVME SSD (This is the drive with the files I'm attempting to access)

If someone knows what to do about this, it would be greatly appreciated if you could help me out, as this program is literally unusable at this point.

{Title edited by Moderator}

15kstudios

Participating Frequently

Same here, absolute bloatware. I'm running Bridge on a Treadripper with 60+Gb of RAM and there's no way I can have the '100% Previews' on. Program must be made for Macs since the spinning wheel is on 50% of the time on WIN. Laughable at best.

PhotoSeb

Known Participant

I'll try to turn this off as well...been having constant issiues past 6 months or so. (Xeon 3.6, 12 Core blabla, 32GB ECC, 1TB 970 Pro SSD, library on 4TB Crucal MX500 SSD etc etc blabla....feel like I'm on a 486DX 16Mhz when running Bridge)

Ranjisha Sengupta

Legend

Hi @PhotoSeb and @15kstudios

Thanks for highlighting this. Sorry to hear that both of you are going through similar issues. Please try out the suggestions mentioned above. Also, share your system info and Bridge specifications. Have you guys tried re-installing the application? We're here to help.

Ranjisha Sengupta

Legend

Hi there,

Sorry to hear that Adobe Bridge is crashing. We're here to help.

Would you mind sharing your workflow? You are seeing this issue after the application update, right? Do you see any error messages? Did you try re-installing the application? If not done yet, please try.

Also, reset bridge preferences:

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Here are a few troubleshooting steps, have a look: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html#:~:text=Adobe%20Bridge%20can%20crash%20or,Select%20Startup%20Scripts.

Let us know how it goes.

Regards,

Ranjisha

A

Aidan24788888yplmAuthor

Participant

I seem to have narrowed it down to a preference titled "Save 100% previews in cache" that is on by default. Turning it off seems to have resolved the issue.

I also discovered that this issue is not specific to Windows devices, as my school Macs have the exact same issue. Turning off the preference solved the issue there as well.

S

Steve28455043neq3

Known Participant

Hi Vijay

Sorry for the dealy - email went in to wrong folder 🙂

Bridge version

15 and several versions back (downloaded several from CC to test)
OS Name Microsoft Windows 11 Enterprise

Version 10.0.26100 Build 26100

Crash happenend mainly on launch but sometime would be several seconds after.

Then all of a sudden the crashes went away.

Among other things, one thing I tried was:

Keep 100% Previews in Cache OFF

I have a suspision this fixed the issue.

Cheers

Just for info Bridge is by far the crashiest (if that's a word :-)) piece of Adobe software by far.

Lot's of freezing too. Has been for quite a few versions on mac and pc.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded