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Adobe Bridge 2023 using 123GB of system memory on macOS

Explorer ,
Dec 14, 2022 Dec 14, 2022

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Last week I posted a thread regarding huge resource spikes when using Adobe Bridge 2023 on macOS:

https://community.adobe.com/t5/bridge-discussions/averaging-700-800-cpu-usage-on-adobe-bridge-2023/m...

 

A few minutes ago I was greeted with this message regarding my system running out of application memory and my hard drive running out of space (attached). In this case it looks like Adobe Bridge was using 123.22GB of memory. 

 

Again, any insights as to why this is happening and what I could do to prevent it would be greatly appreciated. Thanks!

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correct answers 2 Correct answers

Adobe Employee , May 21, 2023 May 21, 2023

Thanks for providing feedback. From our initial investigation, either the Bridge cache is missing the required permissions or may have been corrupted.

 

Could you try the below steps and confirm if this helps the issue that you are facing:

 

  1. Quit Bridge if it is running.
  2. Go to /Users/<username>/Library/Caches/Adobe/Bridge/Cache folder
  3.  Rename v36 folder to v36_backup 
  4.  Launch Bridge again

 

Regards,

Navkamal

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New Here , Nov 03, 2023 Nov 03, 2023

You're skirting around the real problem. The resource management of the latest versions of Bridge is terrible. If you want to fix the issue, rewrite it from scratch.

Until last month, I used Bridge on a 2014 Mac with the same resources. OSX Sierra and Bridge 2019.
Bridge was fast. I keep several tabs opened, switching and copying from one to others and creating thumbnails up to 5GB. I always had several apps opened. Bridge NEVER went out from application memory.
Now, I tried all available versions

...

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Explorer ,
Dec 28, 2022 Dec 28, 2022

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I have had the same issue last week; although I only managed to reach 85GB before my system alerted me.

 



MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1

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Community Expert ,
Jan 06, 2023 Jan 06, 2023

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@alexandrej30933737, you only have 16 GB of RAM. How large is your hard drive and how much space is available on it?

 

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Explorer ,
Jan 06, 2023 Jan 06, 2023

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512GB. When I had the issue it most likely had around 350GB left if not more



MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1

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Explorer ,
Jan 06, 2023 Jan 06, 2023

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Adding to this thread as the issue is persistent. If I leave Bridge running and leave my computer for an extended period of time, it will use up all of my hard drive space until the system warns me. 

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Community Expert ,
Jan 06, 2023 Jan 06, 2023

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Because this is not happening to everyone, please provide your OS and what release, and which version of Bridge you are using.

 

For example, I am not having this happening to me, and I'm always leaving Bridge running.

 

Mac Studio Pro: 64 GB ram, OS: 13.1, Bridge: 13.0.2 630

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Explorer ,
Jan 06, 2023 Jan 06, 2023

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MacBook Pro 16 M1 Pro 16GB for me. Brand new.

latest OSX as of writing



MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1

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Explorer ,
Jan 09, 2023 Jan 09, 2023

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Gretings - The requested information is available on my initial post - the first post on this thread. Attached below as well. Thanks!

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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Clearly, something is wrong with Bridge 2023 because for the past 10+ years, I've always left Bridge open while I work every day. Now, I can't have it open for more than 20-30 seconds before my CPU fan goes crazy. I'm on a 2019 iMac (3.7 GHz 6-Core i5) with 64 GB of RAM using Ventura 13.1.

Even with all of the thumbnail settings set to "fastest", Bridge is still unusable.

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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True as well. Oh my previous MacBook with i7, it spun the CPU so much that it drained the battery in a few minutes.

on my M1 it's alright, but I think it has more to do with the CPU being really efficient. 



MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1

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Explorer ,
Jan 28, 2023 Jan 28, 2023

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and yet again. I walk away from my system for a few hours and i return to 135*** gb of memory being used. this is a fully recurring issue. i wish i could get any degree of insight as to why this keeps happening and how it can stop.

 

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Explorer ,
Feb 04, 2023 Feb 04, 2023

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And another

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Explorer ,
Feb 18, 2023 Feb 18, 2023

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Add me to this list, as well. Bridge user since the 20th century and not had this. I normally leave it open all the time, but this latest update - on my 14" MB Pro with 64GB RAM and 2TB storage gives me an out of memory error. Something is clearly going on and Adobe should acknowledge that and fix it. 

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Explorer ,
May 15, 2023 May 15, 2023

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For what it's worth, someone from Adobe emailed me just a few eays ago - a bit less than 90 days after my post - and had a series of questions about how the problem manifested, my system, etc. At least they are looking into it. I'm going to be patient. Am I one of the only people who really uses and loves Bridge?

 

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Explorer ,
May 15, 2023 May 15, 2023

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I got the same email. The questions were obsurd. They were all questions only available to know before a force quit.

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Explorer ,
Aug 16, 2023 Aug 16, 2023

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I rely on it for my income, but need most of the CC suite open when I work and Bridge is even worse after the past few updates. Adobe is not becoming my tool of choice these days

 

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Community Beginner ,
Mar 18, 2023 Mar 18, 2023

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I'm experiencing this today and I have not been. In my case, Bridge is trying to generate thumbnails on around 1000 Nikon Z 9 HE* files. I've not had this in the past with even larger numbers of files. 

I have a reasonably new MacBook M1 Max with 32GB of RAM and a 2TB SSD with over 600GB free. 

Bridge has climbed over 211GB of memory. 

looking at "Updates Recently" in Creative Cloud Bridge doesn't show up. I don't remember a recent update to bridge. 

I'm running macOS Ventura 13.2.1 (22D68)

 

What's going on?

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Community Beginner ,
Mar 18, 2023 Mar 18, 2023

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Adobe Bridge 13.0.2 636

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Community Beginner ,
Apr 02, 2023 Apr 02, 2023

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I was hoping the recent update would have fixed it, but I dropped 890 Nikon Z 9 NEFs into a folder bringing the total up to 1,003 NEFs, 6 JPEGs, and 3 DNG files and it's choking horribly. Now on Ventura 13.3.

 

Please help us. Don't force me to another application (and it won't be Lightroom).

 

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Community Beginner ,
Apr 02, 2023 Apr 02, 2023

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Adobe Bridge 13.0.3.693

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Adobe Employee ,
Apr 03, 2023 Apr 03, 2023

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Hi @robmiracle 

Since we are not able to reproduce the issue at our end, could you please share a few more details to help us investigate the issue..
- What is the average size of NEF file

- Are you using any other application along with Bridge and is the memory usage for other applications is also going high

- Also what operations you are trying on Bridge

Regards,

Bridge Team

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Community Beginner ,
Apr 05, 2023 Apr 05, 2023

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The average size of the NEFs is around 51 megabytes. I sometimes shoot in HE* compression and sometimes in Lossless Compressed. The 51MB files are Lossless Compressed, so it's not a leak in the TicoRAW library.

 

When I get the warning, I shut down all other applications and it does not allow Bridge to continue. I typically have Firefox, Chrome, Photoshop, Thunderbird, and Apple Messages open. I will sometimes also have Helicon Focus open as well. But I have shut down everything, rebooted, and only had Bridge running and have seen the problem.

 

My Bridge operations? Nothing. It happens just sitting in the folder with the essentials view watching it generate previews.

 

Rob

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Community Beginner ,
May 06, 2023 May 06, 2023

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For what it's worth, this has now cost me $130 to get Photo Mechanic and making me change my workflow. Bridge has become useless software on my computer.

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New Here ,
Nov 03, 2023 Nov 03, 2023

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You're skirting around the real problem. The resource management of the latest versions of Bridge is terrible. If you want to fix the issue, rewrite it from scratch.

Until last month, I used Bridge on a 2014 Mac with the same resources. OSX Sierra and Bridge 2019.
Bridge was fast. I keep several tabs opened, switching and copying from one to others and creating thumbnails up to 5GB. I always had several apps opened. Bridge NEVER went out from application memory.
Now, I tried all available versions of Bridge and all settings without success. I'm an expert user.

Additionally, in Bridge 2024, the Search option doesn't work.
I must use the previous versions.
It must be corrected that Adobe wastes users' time checking the settings.
The problem is on your side.

Last, Photomechanic is not an option. Price apart, it doesn't read PDFs nor fit with my Photoshop workflow.

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Community Beginner ,
Mar 30, 2023 Mar 30, 2023

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I have the same problem when I open a folder with a number of raw files.
It does not matter if there are also other types of files in this folder, such as jpg or psd.

But when I put a filter on a small number of files; in this example 3 portrait format files then cpu load is low.
If I then turn off the filter again and thus see all files again, the cpu remains low.
So the problem seems to be related to the filters as well.

I hope someone has a solution.

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