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Adobe Bridge 2023

New Here ,
Oct 20, 2022 Oct 20, 2022

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Upgraded from Bridge 2022 to 2023 yesterday and I now receive this error message: The GPU device has been suspended. Use GetDeviceRemovedReason. Any help will be appreciated.

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Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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Hi @Tallship ,

 

Thanks for reporting this issue.

 

Can you share more details about the system environment i.e. (Machine configuration, GPU information,  OS version). Also, are you able to continue working with Bridge or is this blocking your workflow on every launch?

 

Can you also share the BridgeLog.log file located at : 

  • Mac : /Users/<user>/Library/Application Support/Adobe/Bridge 2023/BridgeLog.log
  • Win : %appdata%\Roaming\Adobe\Bridge 2023

 

Thanks,

Bridge team

 

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New Here ,
Oct 25, 2022 Oct 25, 2022

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problem somehow resolved itself. - working properly now

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Explorer ,
Oct 21, 2022 Oct 21, 2022

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Do not download the new Bridge Version, it is not stable. It pumps Raw Pictures (arw) from dark to hell. I myself returned to the previous Version and it workes.

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Community Expert ,
Oct 21, 2022 Oct 21, 2022

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Since Bridge CANNOT make any adjustments to an image, this doesn't make any sense. Either there is an issue as to how it's viewing images or you are having issues with Adobe Camera Raw. Please be specific.

 

Also, ACR, or any raw adjustment application, CANNOT make any pertinent changes to an image. So if you are having an issue with ACR, the damage you see, while obviously an issue, is not perminent.

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Explorer ,
Oct 21, 2022 Oct 21, 2022

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This is just a guess from your side. the brigthness of the preview windows changes continously from dark to light like a candle in the wind....And it si clearly a bug of the new Version. the older one works better.

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Community Expert ,
Oct 21, 2022 Oct 21, 2022

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Of course, it's just a guess. You have not provided enough information for anyone to provide an educated guess. We are trying to help folks, but I'm not sure if you are more interested in complaining than being helped. So far, you are the ONLY one complaining about your issue.

 

As I stated, we have no way of knowing if the issue is Bridge (as you suspect) or ACR (as I suspect).

 

We also do not know if you are on a MAC or a PC, and we do not know if you're using a computer built in 2002 or 2020.

 

Yet, without trying to resolve the issue, you are just telling people not to use it.

 

Do you want help or not?

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New Here ,
Oct 24, 2022 Oct 24, 2022

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Als ik een voorbeeld in bridge 2023 probeer te openen krijg ik de zelfde melding en

wordt Bridge 2023 afgesloten. Na lang zoeken heb ik een oplossing gevonden door in

PhotoShop via Menu Bestand voor Bladeren in Bridge te kiezen.

Bridge wordt dan gestart en werkt weer naar behoren, zelfs als ik dan PhotoShop

Stop blijft de Bridge normaal functioneren.

Ik werk op een Laptop met Windows 10 en NVIDIA GeForce GTX1050

Zoals ik dat zie is dat een Bug in Bridge maar op deze manier kan ik er wel mee leven.

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Adobe Employee ,
Oct 28, 2022 Oct 28, 2022

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Hi Tallship,

 

Thank you for your feedback.

Could you share the following details about the issue:

  • System configuration
  • The DirectX Diagnostic Info
  • Details of the operation or workflow, when the issue is faced. 

 

Please share the file/files on which you are observing the issue at sharewithbr@adobe.com

 

Regards,

Bridge Team

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