• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

adobe bridge cannot obtain all files from this device

Explorer ,
Mar 14, 2022 Mar 14, 2022

Copy link to clipboard

Copied

Bridge will not pull video files from an SD card and put them into dated folders using Photo Downloader. This has been a problem across several versions of the application. Current system is Mac OS 11.4 and Bridge Version is 11.1.0.175. Files that it stalls on are MP4 video files. The downloader will transfer image files all day until it runs into a video file. At which point it delivers the error message "adobe bridge cannot obtain all files from this device."  No the video files are not corrupted. Yes, they transfer from the card reader fine with the finder. Yes, the privacy settings for Bridge are set to allow full disk, folder and file access. No I am not expereiencing this with only one SD card. Adobe, how about fixing your software? It's a file browsing and management software that is supposed to work with video files...

TOPICS
Bug , Crash or freeze , Import and export , Performance , Problem or error

Views

362

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation