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Adobe Bridge CS6 does not recognize memory card anymore

New Here ,
Jan 09, 2017 Jan 09, 2017

I am using Adobe Bridge CS6. After upgrading my Mac to macOS Sierra Adobe Bridge does not recognize my memory card (transcend 64 gb) anymore. Before the update it worked perfectly. My Mac still recognized the memory card, only Adobe Bridge can not. What can I do?

[Moved from non-technical Forum Lounge to specific Program forum... Mod]

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correct answers 1 Correct answer

Adobe Employee , Jan 11, 2017 Jan 11, 2017

Hi michaelas53417643,

You can try using Bridge CC 2017.

We have released a new version of Adobe Bridge (CC 2017) on 02 Nov 2016. The new version build number is 7.0.0.93. This version is available to install via Adobe Creative Cloud application.

Please try the new version and check for issues you have encountered. We have addressed some of the Photodownloader usability and Bridge crash issues in new version. The 64GB card detection issue was also fixed in this version.

You may need to update the Cre

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Community Expert ,
Jan 09, 2017 Jan 09, 2017

>Before the update it worked perfectly... What can I do?

You have answered your own question... the Sierra update is your problem

Owners of old programs simply have problems with Mac El Capitan/Sierra... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Apple changed their operating system and THAT is why your old programs won't work, not because of anything Adobe did... Also... every time Apple issues an update, there is the risk that an old program that HAS been working will STOP working... bottom line, old programs require a matching old operating system

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Adobe Employee ,
Jan 11, 2017 Jan 11, 2017

Hi michaelas53417643,

You can try using Bridge CC 2017.

We have released a new version of Adobe Bridge (CC 2017) on 02 Nov 2016. The new version build number is 7.0.0.93. This version is available to install via Adobe Creative Cloud application.

Please try the new version and check for issues you have encountered. We have addressed some of the Photodownloader usability and Bridge crash issues in new version. The 64GB card detection issue was also fixed in this version.

You may need to update the Creative Cloud application and restart your computer to see the updated Bridge installer.

Thanks,

Deepak Gupta

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New Here ,
Jun 24, 2017 Jun 24, 2017
LATEST

I still have older Apple. All was great until I updated Lightroom. Now, photo files from my cards are not accepted by Lightroom . I get same massage every time. "files can not be read" In the same time, my computer reads and opens all my files from same memory card in photo folder. What do i need to do to correct this?

Please help,

Alexander Askalsky

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