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Beta 14.0.0.57 – Very sluggish scrolling experience – there should be easy fixes

Engaged ,
Aug 10, 2023 Aug 10, 2023

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Hi @swati1234, + Bridge Team. I'm currently testing Beta 14.0.0.57… I have to conclude that the Bridge team badly needs UX / psychology experts to refine the still badly lacking GUI. But it also requires their help to improve the user-experience when browsing / searching / filtering data.

Some easy to implement tweaks would make your software appear a lot more snappy – these tricks are used on practically every E-Commerce website. Online Shops often load hundreds or even thousands of images from some remote server location to a grid. Assets even may have to get converted and resized on the fly by CDN and such. 

Online Shops are constantly worried that their users may perceive the website as slow. Such frustration may lead potential customers to leave the shop and shop somewhere else.  Shop owners hate losing money, that why they invested in giving a snappy impression, even if the system cannot show all data right away.

The situation in Bridge seems trivial in comparison. Data is available locally, does not need to get converted, does not have to get enriched with dynamic data, machines have super fast read rates (several GBs/second) and plenty of RAM, images shown in Bridge Preview grids are optimized thumbnails. All data is static and readily available – I frankly don't understand why we still face sluggishness at all...

If I, however, underestimate the complexity Bridge faces (I would love to hear why) – then by all means: Learn from E-Commerce. Use their strategies to avoid user-frustration. Your users can jump ship too.

On my machine I cannot scroll down a cached large image folder, without Bridge signalling me that it can't: Scrolling with my free spinning scrollwheel happens at drastically reduced speed, and looks jaggy. If I instead use oldschool scrollbar dragging, the same happens. Bridge does not let me drag as fast as I want. Both is not acceptable, and I'm bold enough to say that this experience could easily get avoided.

Lazy loading and Low Quality Placeholders (e.g. blurred SVG version or the image average) could allow users to jump to the very end of folders of any size. The program would give feedback that it's busy and you'll see the proper thumbnails very soon. The same strategies could also get used when interactively Filtering and Searching. 

Adobe has all the qualifications in the house. If necessary, have a chat with your Magento / Adobe Commerce colleagues.



 

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Beta , Feature request , Performance

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Community Expert ,
Aug 10, 2023 Aug 10, 2023

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While you want the Bridge team to hire you as a UX and psychology expert, I received five emails from you, all with adjustments from the first one. If you feel the urge to expound your creativity, do it separately, and once you are satisfied with what you've written, then copy and paste the final version.

 

You'll come off as a stronger candidate.

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Engaged ,
Aug 10, 2023 Aug 10, 2023

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@gary_sc please consider a few things...

  • English is not my first language. I try to correct mistakes I make.
  • I am not responsible for messaging system Adobe offers and the notification frequency you may have chosen.

Please keep the thread on topic. Made up assumptions on professional ambitions and discrediting fellow posters based on automated E-Mails you got tell more about you, than about the thread opener.

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