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Participant
January 27, 2023
Question

Bridge 13.0.2 won't open on MacBookPro M1 Max

  • January 27, 2023
  • 2 replies
  • 657 views

Hello. I purchased a MacBookPro 16.2" M1 Max (late 2021 model). I am running Ventura 13.1 OS. I've updated all my Creative Cloud Apps and cannot open Bridge 2023; instead I get the message "Adobe Bridge 13.0.2 won't open. The operation could not be completed. A write permission error has occurred." I cannot find anything current on adobe's forum. Can you help, please? Mark

This topic has been closed for replies.

2 replies

Rahul Saraogi
Participating Frequently
February 6, 2023

Hello,

 

Thank you for reaching out to us.

Could you please check if the following folder has write permissions?

/Users/<username>/Library/Application Support/Adobe/Bridge 2023.

If not, please give this folder and every item inside this folder write permission.

 

Please let us know if  that  resolves  the issue for you.

 

Thanks,

Bridge Team

Inspiring
May 6, 2023

I'm having the same problem after a fresh install of Photoshop and Bridge on a 2014 iMac, running macOS 11.7.6. Bridge fails to open, with message: "The operation could not be completed. A write permission error has occurred." The folder described in the previous message does not exist.

 

I am also seeing a problem in Photoshop. It opens JPG files, but fails to open Nikon raw (NEF) files. Error message: "Could not complete your request because Photoshop does not recognize this type of file."

 

I had PS CS6 installed on this Mac before, and deleted all Adobe files years ago. This is my first install of CC (Photography 20GB plan). Is this install damaged? Do I need to delete all and try again?

Rahul Saraogi
Participating Frequently
May 11, 2023

Hello,

 

Thank you for reaching out to us. Could you please give read/write permissions to the following folder

 

~/Library/Application Support/Adobe/Bridge <version>

 

e.g.

~/Library/Application Support/Adobe/Bridge 2023

 

This error comes when Bridge doesn't have sufficient permissions on the above mentioned folder.

Please do let us know if that resolves the issue for you.

 

Thanks,

Bridge Team

Participant
January 28, 2023

I have the same problem with a new (2023) Macbook Pro M2 Pro.