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27

Bridge 13.0 Flickering Full Screen Preview

Explorer ,
Nov 05, 2022 Nov 05, 2022

Select any image (jpg, nef, tiff) > View > Full screen preview > right arrow key for next image. On changing slowly to view the next image and viewing it for 5 sec or more, the image is displays properly. On changing quickly, or very quickly, through the next 3-5 images, then stopping to view an image, the viewed image does not display properly; its brightness flickers and someimes its size flickers. Must restart Bridge to fix this. Tried purging the cache and relocating the cache, but neither solved the problem.

 

Bridge 13.0.0.562. Windows 11 Pro (22H2, build 22621.755).  GeForce RTX 2060 (Studio driver 522,30).

TOPICS
Bug , Performance , Problem or error
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replies 136 Replies 136
Community Beginner ,
Jan 02, 2023 Jan 02, 2023

To be on the safe side, i first uninstall the previous version of Bridge, then install the Bridge Beta.

As for the first try, seems like the flickering issue solved, but i will try later with bigger size files.

 

I hope the issue is truly fixed.

Thank you @Shubham V for the update

 

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Adobe Employee ,
Jan 02, 2023 Jan 02, 2023

Thanks for the feedback @Ungi

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Community Beginner ,
Jan 08, 2023 Jan 08, 2023

I installed the 13.0.2.630 Beta and it does NOT fix the issue.   At first it seemed like it did but it got worse and now does it almost constantly when looking at new files.    I've also tried updating all the supporting files but nothing makes a difference.   I'm on windows 10 / PC

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Community Expert ,
Jan 22, 2023 Jan 22, 2023

Hello, please install the non beta 13.0.2 release, it might have other fixes.

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Community Beginner ,
Jan 03, 2023 Jan 03, 2023

OK, after more testing, 80% of the problem seems to be fixed.

 

Yet, when first time loading jpg files (even small one like 235kb) , there is still a single (sometime dubble) screen flick, first flick always show on the center top screen (hidden under the Macbook top center nich) a message "loading [xyz.jpg] file" (show the file name for a quick millisecond), the second screen flick just occurred. 

**   my 2cents.. make it 10 millisec go from blur image to crystal clear   🙂

 

Also using the arrows (right/left) to move to the next/prev image is responding slow, feel like there is a programmer perpus for delay of 10 milliseconds to allow caching the file.

After the first load when going back or loading the same images again, it is fine for most of the images.

 

FYI @Shubham V  🙂

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Community Beginner ,
Jan 03, 2023 Jan 03, 2023

P.S.

I'm using MACBOOK PRO 14"  M1 PRO 10C CPU 16C GPU, 16GB

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Community Beginner ,
Jan 03, 2023 Jan 03, 2023

Hi all, thanks a lot Shubham. Flickering seems to be fixed, but I need to try more thoroughly. When will this be released via a regular update? Is there an easy way to move all workspaces and other customization from the regular release to the beta?

cheers

Stefan

 

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Participant ,
Jan 04, 2023 Jan 04, 2023

Sorry but on my side, there's 0 change.

I double checked that I was on the same version, and attached the print screen of the about box.

 

The use case I'm using:

- having the picture full screen

- and then going previous/next.

 

It seems to me Bridge functions a bit like Lightroom:

- it creates some previews to put into a cache

- first view, it will create a smallish preview into the cache, creating the flicker

If you go fullscreen, you see the software re-reading the file, probably to get the 100% version.

If you first click on a picture from the grid, it will already create the preview, before going fullscreen; therefore, no flicker on this user case.

 

This was quite useful 15 years ago when computers were not as fast as today.

Previews from Finder are blasing fast, even with JPG of 5 to 10MB. I can keep the down key and it will not bat an eye.

In any case, having a cache feature should not be a lot slower than not having one.

 

MacBook Pro 16" M1 Pro by the way.



MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1
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Participant ,
Jan 11, 2023 Jan 11, 2023

Adding one thing in the discussion as food for thought, because I suspect it's somehow related.
I tested on a Surface Laptop. I did not have the "size" flickering issue (which is the cached image being loaded on screen with the wrong width/height), but there's definitely a blurry first version being loaded, and then being replaced.

I do not get why the Photos viewer of Windows is MUCH faster at displaying any size of pictures, even up to 8MB jpeg, it's almost immediate.

I'm still convinced this first caching process is causing a lot of the current issues, as it doesn't seem to be loading directly loading the pictures.



MacBook Pro 16’’ M1 Pro 16GB on OSX Ventura 13.1
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Explorer ,
Jan 11, 2023 Jan 11, 2023
I get it now. My files are stored on an external RAID, connected to my
MacStudio with Thunderbolt 2. In most instances, the images flicker, even
with the new Beta version. However, I had a series of mid-size jpgs stored
on my local drive, some flavor of Apple SSD. There is no flickering problem.

So it does seems to be some sort of caching issue, or lag-time displaying
the preview, as you suggest.

By the way, flickering does not occur in Lightroom Classic. But that’s a
different architecture, as the files are ingested into a database instead
of sourced directly from storage.

Jim
--
Jim

Jim Kahnweiler, Photographer
56 Hawthorne Village Rd
Nashua NH 03062 USA

203.979.1507
jim@jimkphoto.com

jimkphoto.com
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Community Beginner ,
Apr 22, 2023 Apr 22, 2023

Hello, I have the latest update for Bridge and I am still getting the screen flicker in full screen mode!  I have a brand new but last years Mac M1 Pro 14.  Come on adobe!!  This problem has existed for years, if you are seeing this many complaints you must know that thousands are experiencing this problem.  Not good for your customers, not good for you!!  I LOVE USING BRIDGE BUT THIS IS A REAL PROBLEM AND BIG DOWNER!!!  All the work in taking the photos and then editing on a supposed professional platform and you cannot even stand to use one of the most important features, the full screen view mode!! Please fix this!!!

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Explorer ,
Apr 22, 2023 Apr 22, 2023
Note to Adobe: Full screen preview works flawlessly in Lightroom.
Certainly, it can be accomplished in Bridge.--
Jim

Jim Kahnweiler, Photographer
56 Hawthorne Village Rd
Nashua NH 03062 USA

203.979.1507
jim@jimkphoto.com

jimkphoto.com
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Explorer ,
Jan 15, 2023 Jan 15, 2023

I also have this problem. Full screen preview images flicker distractingly at open. It is really annoying. Is there any bug fix yet ?

Windows ver 22H2 OS build 22621.1105, Bridge 13.0.2, Nvidia RTX 4090 Driver 528.02.

Andrew

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Community Beginner ,
Jan 19, 2023 Jan 19, 2023

Same problem -- MacBook Pro, M1 Chip, Ventura 13.0.1

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Adobe Employee ,
Jan 19, 2023 Jan 19, 2023

Hi @Andrewspix , @defaulth1ng5oxr3m8g ,

Could you share the following details about the issue:

  • Bridge version
  • Is the issue specific to particular files/format?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com

Can you also confirm that the flickering is happening everytime you open an image in fullscreen or is it only the first time?
Thanks,
Bridge Team

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Explorer ,
Jan 22, 2023 Jan 22, 2023
HI Shubham, The flickering occurs with Raw (Canon CRAW) and JPG files. It
happens only the first time the full screen preview is viewed, not the
second and subsequent times.
Andrew
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Explorer ,
Jan 24, 2023 Jan 24, 2023

I have got Nikon NEF, Sony ARW and jpgs and the flickering occurs continously. At the first pictures it occurs only one time when opening the picture. But when viewing a lot of pictures one after another in full screen view and zooming some pictures to 100% and the go to the next picture without zooming out then you have a permanent flickering and it goes not away anymore.

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Explorer ,
Jan 30, 2023 Jan 30, 2023

Months have gone by without a solution. I think there is a disregard for bridge users!

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New Here ,
Feb 01, 2023 Feb 01, 2023

I teach photography classes and use Bridge to critique student work. .NEF, CR2, .PEF, .ARW  and .JPG files all flicker. I am using full screen mode with an average of 100 photos in a folder. My Bridge version is 13.0.1.583. Attached are my MBP's details - OS version is 13.0.1. I have suffered the blinking for a few years now and this would be GREAT to have solved. 

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New Here ,
Feb 01, 2023 Feb 01, 2023

And just to add - it flickers starting after a few seconds into looking at the images in full screen mode then continues until after I have gone through them once. 

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Explorer ,
Feb 02, 2023 Feb 02, 2023

It's a shame Adobe considers this a user problem! I've been in contact with him for months and they insist that the problem must be fixed on my computer and that it's not a bug in their system!

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New Here ,
Mar 10, 2023 Mar 10, 2023

ADOBE I did not have this on the previos version of Bridge. Have not done any updates on graphic card for 5 years. So ADOBE this is a problem in your later versions of Bridge! We pay a lot of support money every year, so please fix your latest version of Bridge!  

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Explorer ,
Mar 10, 2023 Mar 10, 2023
I've been waiting for this for months! I stayed in contact with them for months and they ended up closing my case without resolving this issue! Still waiting for a solution too!
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Explorer ,
Mar 10, 2023 Mar 10, 2023
I stayed in contact with them for months and they ended up closing my case without resolving this issu!
Still waiting for a solution too!
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New Here ,
Mar 11, 2023 Mar 11, 2023

I guess the problem with flickering full-screen in Bridge is tricky to solve. But for you working with it, lift the problem. Talk to you managment and get more resources to find a solution.Maybe you should go back to a version of Bridge there you didn´t have this problem. From there test every change and see which is causing the problem. If you don´t have the test environment, bulid one.   

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