Bridge 15.0 crashes while starting on my Mac

Forum|Forum|1 year ago
November 28, 2024
10 replies
1833 views

Since today, Bridge crashes upon starting. I can't even access the preferences since the program closes immediately. I de-installed it and reinstalled it, but to no avail. The version is 15.0 and I am using OS Sequoia 15.1.1.

I tried using shift-option-command while starting the software several times to purge the memory but it didn't help. And I can't see an error code any more since at some point during the multiple crasjhes I checked the box: Automatically send error message...

Can someone please help me? Thanks!

A

Ashmit Singh

Adobe Employee

Hi Martin,

Kindly provide the email Id you used to log in Bridge, Through it I can retrieve the error message.

Regards,

Bridge Team

M

martin_6273Author

Participating Frequently

Hello Ashmit, I never heard back from you after I sent you my email address, as requested, on November 29.

In the meantime, another user told me that he had been advised to remove a plugin associated with Photoshop BETA, but I couldn't find that plugin, and I don't have the BETA version installed (as far as I can tell).

Since this has been dragging on for a while now, I would appreciate your help.

Thank you very much,

Martin

M

martin_6273Author

Participating Frequently

This problem has been resolved.

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