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S
SnapSnop
Participant
September 17, 2021
Question

bridge 2021 - problem - can not label photos with keyboard, or mouse.

  • September 17, 2021
  • 1 reply
  • 221 views

In the new update,  there is no ways to label my raw images in the sofware. as in example "recjected"  or  "picked".

 

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1 reply

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
September 17, 2021

Hi there,

Sorry to hear about this, could you please let us know the version of Bridge you're using?

Could you please try resetting the preferences of Adobe Bridge and let us know if it helps? https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

 

Regards,
Sahil

S
SnapSnopAuthor
Participant
September 18, 2021

Hi. i found out that RAW files is imposible to label with keyboard/mouse. jpeg works fine.. why is RAW files not possible to label (color)?

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
September 18, 2021

It's always helpful to add more information when pointing out an issue.

 

I'm on a 5K iMac, 2015 model, with 11.6 OS working with 11.1.1.185 version of Bridge and I can "Reject" raw and DNG images with no issue. 

 

So from the very start, what are you working with, then we can start to help.

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