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I installed the updates (to 2023 versions) to Photoshop, Bridge, Lightroom, and ACR today. Bridge does not show preview images when I click an image in the filmstrip. It throws this error message when I click on a filmstrip image:
"HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action."
I don't know what to do with that information.
Also, the metadata tab is blank when I click on an image in the filmstrip. It's not just filmstrip mode; it's in any mode that shows the files in a folder.
Here's my computer info:
Lenovo 730-15IKB
16.0 GB installed RAM
Processor: Intel Core i708550U CPU @1.80Ghz 2.00 Ghz
64-bit operating system, x64-based processor
Intel UHD Graphics 620
Windows 11 Home
Version 22H2 (installed on 11/1/2022)
OS Build 22621.819
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As above, it is hugely frustrating when Bridge crashes every few minutes.
I have uninstall and reinstalled. When will this bug be fixed.
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same for me! It's frustrating ...
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Hi,
Issues reported in this and other threads are fixed in the latest patch release #13.0.1.583. Please install and confirm if it fixes the issues you are facing.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Hello, the issue is NOT fixed at all! Same old story, same old error message.
So, what actually was fixed? Bridge is important to a lot of us!