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Bridge 2023 mouse pointer vanishes

Community Beginner ,
Oct 26, 2022 Oct 26, 2022

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While switching back and forth between Bridge and Photoshop, the mouse pointer vanishes.  This seems a random event. Anyone have a workaround or also experiancing this?

 

I tried turnig off GPU acceleration and that did not help.  Unfortionatly I didscovered this intermitant bug after I had uninstalled Bridge 2022.  How can I get it back?

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Bug , Problem or error

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Adobe Employee ,
Nov 24, 2022 Nov 24, 2022

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Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


Thanks,
Bridge Team

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Community Beginner ,
Nov 25, 2022 Nov 25, 2022

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This is great new Rahul.  I've only used he new release a little.  I expect I will know if it is fixed or not within about a week.  I will let you know.

 

Thank you,

 

Morris

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Community Beginner ,
Nov 26, 2022 Nov 26, 2022

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Unfortunatly, the problem percists.  I was running a slide show and rating my photos.  When it completed the mouse pointer had vanished.  

 

Good luck finding this.  If there is anything I can share to help please let me know,

 

Morris

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Adobe Employee ,
Dec 22, 2022 Dec 22, 2022

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Hi all,

 

We're happy to announce the release of Adobe Bridge Beta (13.0.2.630). This update includes the fix for this issue. Also, this Beta release includes several bug fixes done in the 13.0.1 public release. For details, see Fixed issues.

 

Steps to install/update

 

InstallGo to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

 

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

 

Let us know if this Beta release resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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Community Beginner ,
Dec 24, 2022 Dec 24, 2022

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LATEST
Great news! I think the issue is fixed.

Happy Holidays,

Morris

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