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Bridge 2023 - Why can't I use Enter key to open a folder or file?

Explorer ,
Oct 21, 2022 Oct 21, 2022

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Not sure if this is a bug or a UX decision, but I used to be able to open a folder with the Enter key on the keyboard, and not it just does nothing. If I press Command + Down arrow it opens, but why not with the Enter key like every other previous version?

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Bug , Problem or error

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Community Expert ,
Oct 22, 2022 Oct 22, 2022

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Hi Bigfish,

 

This is working as expected on my Mac (12.6, Mac Studio); what is your OS (and what release)?

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Explorer ,
Oct 22, 2022 Oct 22, 2022

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Hi gary_sc, I'm running macOS Monterey 12.6 on 16" macbook pro (M1)

 

thanks

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Community Expert ,
Oct 22, 2022 Oct 22, 2022

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We'll, this is a bit of a pickle, essentially the same but working differently. 

About the only thing I can think of is for you to rebuild your preferences. Normally I'd add how to do that but I'm away from my computer at the moment and can't copy/paste them into this thread. However, you can find the steps all over the web. 

let us know if that works, and if not we'll continue the hunt. 

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Enthusiast ,
Oct 22, 2022 Oct 22, 2022

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Return works for me; but so does a double-click (which is what I mostly do).

 

I suggest that you do not attempt to use either old Preferences or an old Cache with Br 13 but, instead, do a totally clean installation;

and then recreate (and save) new Workspaces with new customised names.

 

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Adobe Employee ,
Nov 24, 2022 Nov 24, 2022

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LATEST

Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


Thanks,
Bridge Team

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