Bridge 2024 and Photoshop 2024 crashing

Forum|Forum|1 year ago
May 31, 2024
2 replies
1273 views

I've had a ton of issues with both Bridge and Photoshop crashing over the last few months. I've uninstalled the entire creative cloud and all apps, and reinstalled them, but they're still crashing. I have a 2019 MacBook Pro, and all specs support the software. What is the issue?? There isn't a warning, error message, or anything. They just close, then pop up with the box about sending reports.

Crash or freeze

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DeepakSingla

Community Manager

Hello CedarMountain

Can you please help us in identifying the issue by sharing the steps that you are taking, which are causing the issue? Please share the screenshot of the issue, if possible.

If you are seeing a crash reporting dialog, please submit the crash report as well.

Also, could you please share the following:
* Bridge Version

* Photoshop version

* Mac OS version

Please share any additional information, which you might think will help us reproducing the issue at our end.

Thanks,
Bridge Team

CedarMountainAuthor

Participant

While editing in either Camera Raw or Photoshop, the programs will occasionally close. No warning, no option to save first, just close. This has cost me many hours of editing time. I've updated the software, uninstalled and re-installed the software, and erased my harddrive and downloaded the current version of Mac OS and editing software. The programs have occasionally crashed after every procedure. I don't remember previous versions, but current versions are as follows:
Bridge 14.1.0

Photoshop 25.9

Camera Raw 16.3.1

Mac OS Sonoma 14.5

Other laptop stats:

After the most recent system reset, I have 937.34 GB available of 1 TB, and Camera Raw just crashed again. This is the top section of most recent report, but the full report is attached.