Bridge 2024 "This app can't run on your PC"

Hello,

HP ZBook Studio G5

Windows 10 Pro Version 22H2

The Bridge icon on the taskbar is blank. When I attempt to open the app, I get the message:

"This app can't run on your PC
To find a version for your PC, check with the software publisher"

Thanks in advance for your help!

Mike

This topic has been closed for replies.

Correct answer polyxo

Bridge should run on your system. I would try uninstalling via Creative Cloud app and re-installing. If this keeps failing I'd contact support.

polyxoCorrect answer

Inspiring

Bridge should run on your system. I would try uninstalling via Creative Cloud app and re-installing. If this keeps failing I'd contact support.

Inspiring

Hey, mikeb15175816. Sorry for the trouble. I'll need more details to help you figure this out.

Please share above details with us to help you:

1. Does this happen with all the files/formats?

2. Does this happen with all the Adobe application or with Bridge?

3. Would you mind sharing a video recording of the error?

Please check this article for system requirements of Bridge application: https://adobe.ly/4cLtj24

Thanks!
Shivani

Participating Frequently

Thanks, polyxo had the correct answer. I uninstalled and reinstalled and the app works fine now.

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