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M
Michael at BMcP
Known Participant
September 21, 2023
Question

Bridge 2024 Smart Collections not working

  • September 21, 2023
  • 2 replies
  • 675 views

Hi, I have updated Bridge to the 2024 Version, Mac OS Ventura, however any Smart Collections I had do not work now. I have tried setting them up again, but it does not work. I am trying to find pdfs for each customer so I can refer to each job. This worked fine before the update. I have reset prefs/cache but this does not work.

 

 

Thanks

    This topic has been closed for replies.

    2 replies

    M
    Michael at BMcPAuthor
    Known Participant
    September 26, 2023

    Hi Rahul, Thank you for the reply,

    1. How do I check if Bridge has access?

    2. Please see attached screenshot showing the Smart Collection settings. This one actually works but the files shown only go up to 2020.
    3. Please see attached video.

     

    Thanks

     

     

     

    M
    Michael at BMcPAuthor
    Known Participant
    September 27, 2023

    I have solved the problem, click include Non-indexed Files - pdfs are shown now.

      Rahul Saraogi
      Community Manager
      Rahul SaraogiCommunity Manager
      Community Manager
      September 21, 2023

      Hello,

       

      Thank you for reaching out to us. To better investigate the issue, could you please share the following:

      1. Does Bridge 2024 has access to the folder?

      2. Could you please share the screenshot of the New Smart Collection settings you are using

      3. Video recording of the issue

       

      We might reach out to you for any further information, if required.

       

      Thanks,

      Bridge Team

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