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Bridge 2024 Smart Collections not working

Explorer ,
Sep 21, 2023 Sep 21, 2023

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Hi, I have updated Bridge to the 2024 Version, Mac OS Ventura, however any Smart Collections I had do not work now. I have tried setting them up again, but it does not work. I am trying to find pdfs for each customer so I can refer to each job. This worked fine before the update. I have reset prefs/cache but this does not work.

 

 

Thanks

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Adobe Employee ,
Sep 21, 2023 Sep 21, 2023

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Hello,

 

Thank you for reaching out to us. To better investigate the issue, could you please share the following:

1. Does Bridge 2024 has access to the folder?

2. Could you please share the screenshot of the New Smart Collection settings you are using

3. Video recording of the issue

 

We might reach out to you for any further information, if required.

 

Thanks,

Bridge Team

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Explorer ,
Sep 26, 2023 Sep 26, 2023

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Hi Rahul, Thank you for the reply,

1. How do I check if Bridge has access?

2. Please see attached screenshot showing the Smart Collection settings. This one actually works but the files shown only go up to 2020.
3. Please see attached video.

 

Thanks

 

Screenshot 2023-09-26 at 09.45.51.png 

 

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Explorer ,
Sep 27, 2023 Sep 27, 2023

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I have solved the problem, click include Non-indexed Files - pdfs are shown now.Screenshot 2023-09-27 at 15.54.09.png

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