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IngridVD
Inspiring
November 22, 2022
Question

Bridge and LR classic crash by strat up

  • November 22, 2022
  • 1 reply
  • 1144 views

now still brigde and LR classic crashes on start up. after a few minutes they start anyway. I've tried Troubleshooting Bridge on freezes and poor performance for Bridge points 1 through 7 but still the same. How can I solve this problem ?

Can it perhaps help if I uninstall Bridge and reinstall it? But won't I lose my folders?
same for LR classic ?

Adobe Bridge 2022 12.0.3.270

LR classic 11,5 -  Camera RAW 14,5

macOS Catalina 10,15,7

Ram 8 GB.

 
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1 reply

gary_sc
Community Expert
Community Expert
November 22, 2022

You can uninstall Bridge and reinstall Bridge and never lose your folders because Bridge uses the folders on your computer. 

 

The same goes with LR Classic. All the folders you see in LRC exist on your computer. The difference between LRC and Bridge is that the database in LRC KNOWS where all the files are located, but Bridge has no clue where things are, and if you do not point out where a given file is located, Bridge doesn't care.

 

However, crashing at startup is very seldom cured by reinstalling. Resetting Bridge's Preferences is more likely to generate success (but not always). 

 

The thing is, you have to balance the fact that most people are not having these crashes at startup. I certainly am not having these issues, and just about all of the users I know do not. 

 

So, what's the difference? 

 

My guess is that it's something within the computer: most computer users do not do general maintenance (gobs of people hardly ever change the oil in their car (LOL). They may have almost filled up their hard drive leaving little room for applications to run. They may not have done updates that needed to be done. The range of possibilities goes on and on. Nonetheless, the symptom seems to be Bridge, but what's the cause?

IngridVD
IngridVDAuthor
Inspiring
November 22, 2022

@gary_sc 

ok, then don't uninstall and reinstall the Bridge and LR if it doesn't fix anything.

I do a first aid of the disk every 2 weeks, a check with Onyx every other month and also an Etrecheck, so I think I will change my oil 😉

I still have 500 GB free on my hard drive, so not the cause either.
8 RAM that may be a bit tight, but once the apps are open they still work well.
I'm hoping maybe someone will come up with a suggestion that I can try out and hopefully be the solution.

thanks in advance for your response

2.11.0.0
Legend
November 22, 2022

Do you get a crash report or what happens when you try to launch both apps?

And don't bother running Onyx, it does have useful tools but 99% of the time you do not need it. MacOS does routine maintanence and you don't have to.