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5

Bridge Beta 14.0.1.128 not seeing cr2 images

New Here ,
Nov 12, 2023 Nov 12, 2023

Bridge suddenly stopped seeing the files on the sd card.

Apple image capture can see them.

If I connect the camera with a cable, Bridge can see them.

TOPICS
Beta , Problem or error
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correct answers 1 Correct answer

Adobe Employee , Nov 13, 2023 Nov 13, 2023

Hi @defaulteyrgkg6su0oa 

Could you please share following details to help us investigate the issue:

- OS details

- Bridge 14.0.1 release version is also available, could you confirm if the issue is reproducible with that as well
- Could you share a sample image to sharewithbr@adobe.com

 

Regards,

Bridge Team

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Adobe Employee ,
Nov 13, 2023 Nov 13, 2023

Hi @defaulteyrgkg6su0oa 

Could you please share following details to help us investigate the issue:

- OS details

- Bridge 14.0.1 release version is also available, could you confirm if the issue is reproducible with that as well
- Could you share a sample image to sharewithbr@adobe.com

 

Regards,

Bridge Team

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New Here ,
Nov 14, 2023 Nov 14, 2023

Bridge 14.0.1 does see the files, so thanks very much.

I guess I should abandon my beta version?

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Adobe Employee ,
Nov 14, 2023 Nov 14, 2023
LATEST

Hi @defaulteyrgkg6su0oa , 

 

Thanks for sharing the update. You can use the 14.0.1 release version as it's the latest.

 

But we would love it if you do try out future Beta updates for upcoming features and bug fixes.

Thanks for being a valuable Bridge user and supporting the community.

 

Regards,

Bridge team

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