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V
Vi Ray
Participant
April 17, 2022
Question

Bridge Camera import duplicates

  • April 17, 2022
  • 1 reply
  • 1374 views

When I import photos from any camera with Bridge Photo Downloader, it duplicates every photo. Each photo comes in as ie.. photo1 and photo1-1. It hasn't always done this. Since all my cameras do the same thing, I don't believe its a camera setting. Additionally, as soon as the Import window opens, my mouse becomes VERY sticky. I can barely move it to pick photos or to another window, where it stays sticky.

Unsure what to try, I don't see anything in the Preferences or other settings.

I did report it on a pop up Adobe Bridge survey.

Regards,

Vi

This topic has been closed for replies.

1 reply

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
April 17, 2022

Hi Vi Ray,

 

This is a long-standing bug, we are all waiting for it to be fixed. The "stickiness" you observed is your computer spending a lot of its energy making the duplicates. 

 

There are three options:

 

1) revert back to an earlier version of Bridge

2) after all the downloading is done, delete the duplicates

3) I've found, on my Mac, if I go into Advanced mode in Bridge, it only downloads one copy. Plus, I can un-click the files that are not images (they get downloaded to at this point if you do not uncheck them).

 

Sorry, that's the best I can offer.

    V
    Vi RayAuthor
    Participant
    April 17, 2022

    Thank you Gary. What version is safe to revert back to?

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    April 17, 2022

    Hi Vi Ray,

     

    Personally, I'd have gone for #3. That gives you all of the new features and abilities, it's a minor, very minor step to do.

     

    Otherwise, click on the All Apps tab of ACC and when you see the Bridge app, click on the ellipse to the right

     

    Then select an earlier version (I currently have builds 10 & 11 on my computer, that's why it says "uninstall" for them). Go for version 11, if that doesn't work, go to 10.

     

    Good luck!

     

     

     

     

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