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Participant
May 11, 2019
Question

Bridge CC 2019 crash on startup on Mojave

  • May 11, 2019
  • 4 replies
  • 1031 views

Hi everyone,

so, the problem is that since a couple of days, when i try to start Bridge CC 2019 it freeze on startup.

I tried to uninstall and reinstall it from adobe cloud, i also tried to reset preferences (with the option key pressed and then "reset preferences...") but id doesn't work.

I searched in the console log and i found this:

errore20:32:43.217350 +0200Adobe Bridge CC 2019[Espresso::handle_ex_] exception=<private>

and a lot of this:

errore20:32:43.796501 +0200Adobe Bridge CC 2019CGContextSetStrokeColorWithColor: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.
errore20:32:43.796583 +0200Adobe Bridge CC 2019CGContextSetFillColorWithColor: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

repeated forever untile i force shut down the app.

Other data:

My Mac is a MacBook Pro mid 2014 13 inch (11,1)

MacOS Mojave 10.14.4

The bridge version is the last avaible from Creative Cloud.

Thank you for your help

This topic has been closed for replies.

4 replies

Participating Frequently
September 28, 2019

Hi, 

 

Just wanted to check if you managed to get the logs.

 

-Smriti

Adobe Employee
September 17, 2019

Hi,

Please confirm if you are still facing the issue. If yes,Could you please share the complete crash logs @ swagarwa@adobe.com to help us investigate the problem.

Thanks,

Bridge Team

Legend
May 13, 2019

Have you made any changes to the stock Mojave install?

Participant
May 13, 2019

Absolutely not. Maybe the dark mode can be involved in this?

Participant
May 13, 2019

Nope, I tried to switch to the old white interface, but the problem remains.

Also, if I try to login as guest user and launch the app, it works as usual.

Participant
May 12, 2019

also, this crash report appears in the preferences folder:

<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

  <key>lastCrash_fabio_Adobe Bridge CC 2019_9.0_9.0.3.279</key>

  <string>-1</string>

</dict>

</plist>