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benjaminm40630460
Participant
October 9, 2017
Answered

bridge cc does not start

  • October 9, 2017
  • 2 replies
  • 519 views

Hello

I am using Bridge cc 2017 on Mac. OS Sierra 10.12.6.

After installing Output Module, Bridge does not start any more.

I did uninstall and reinstall. No good.

Please help.

Thank you

Beni

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi Beni,

    It seems that the files that are required for installing output module in Bridge have been added to a different location preventing the app from launching.

    Please refer How to install Adobe Output Module in Bridge CC 2017 and check that you have added the files to the correct location.

    If that does not help, restore Bridge preferences to default following this article Troubleshoot Adobe Bridge for errors and freezes and let us know if that helps.

    Thanks,

    Akash

    2 replies

    Deepak_Gupta1
    Community Manager
    Deepak_Gupta1Community Manager
    Community Manager
    October 23, 2017

    Hi All,

    We have released a new version of Adobe Bridge (CC 2018) on 18 Oct 2017. The new version build number is 8.0.0.262. This version is available to install via Adobe Creative Cloud application.

    This Bridge update contains Native PDF Output in application. Please check the Output workspace after installing new version of Bridge CC.

    You may need to update the Creative Cloud application and restart your computer to see the updated installer.

    Thanks,

    Deepak Gupta

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    October 11, 2017

    Hi Beni,

    It seems that the files that are required for installing output module in Bridge have been added to a different location preventing the app from launching.

    Please refer How to install Adobe Output Module in Bridge CC 2017 and check that you have added the files to the correct location.

    If that does not help, restore Bridge preferences to default following this article Troubleshoot Adobe Bridge for errors and freezes and let us know if that helps.

    Thanks,

    Akash

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