Bridge CC will not recognize my external hard drive

[jmczaj]

Does anyone have a solution to Bridge CC not recognizing external hard drives?  I have tried holding down the option+command+shift keys when opening Bridge and resetting everything.  I have also made sure there are no updates.  I have no problem with the external drive in Lightroom or Photoshop, only Bridge is the problem.  I am on a Mac.

[agy24975699fsnl]

All works perfectly! Thank you!

[defaultqh569m0moi07]

Your suggestions fixed my problem.  Thanks!

[Nikcoh]

Three year old advice that is still spot on! 

[gary_sc]

Thanks but this is Apple, not Adobe. They added a bunch of Protection for the user that can trip up other applications. 

While I have not updated to Ventura yet, I do understand that the look and design of this part of the System Preferences has changed quite a bit. But the basics are still the same.

[Pierpaolo MI]

Hello, I had this kind of problem, tried this suggestion. It works fine, Bridge was not allowed to access my drive! Thanks a lot !!!

[Kelly orr]

This fix did not work for me.  I am attaching screenshots in hopes I did not do it correctly.

[gary_sc]

Hi, @Kelly orr, It appears from your screenshots that you're using Ventura, correct? (If not, let me know).

Here are the instructions specifically for Ventura:

Go into the System Preferences and select the Privacy & Security tab on the left, then select the Accessibility tab top.

 

Now, click on the "+" button on the very bottom which will open a Finder's window into the Applications folder. Select Acrobat Pro. Be sure to slide the On/Off button to On (to the right). You may need to enter your administrator's password at some point. You also may need to quit Acrobat and reopen.

 

Please let us know if that works or not.

[jeffharrisphoto]

Amazing! Thank you so much for sharing this! Worked perfectly.🙏

[Peter Sanderson]

Great - worked like a treat!

Thanks

Sandy

[Arthur29898456intz]

This worked for me.  Solved my problem.  If you are using the latest macOS... Ventura... you have to search on this option as Security preferences is now system settings 

[Grace27634817f0uh]

it works perfectly thank you for the help 😉

[daniellee42059634]

Thank you!! only thing that worked for me! 

[WencdellHCG]

Thank you, gary_sc. Your insight is helpful with my tech issue. I appreciate your advice. All the best

[sherryb51345405]

 Can someone help me. I'm trying to do this in bridge is not even showing up in my disk access

[gary_sc]

Hi, @sherryb51345405, as I said above, click on the little plus (+) sign just to the left of where your cursor is.

 Then, navigate to your Applications folder and look for Adobe Bridge. Please look through my instructions above, that should help.

[sherryb51345405]

It worked! Thank you!
Sherry Brown
[Personal information removed by moderator — FYI, it's not wise to leave personal information in a public forum.]

[gary_sc]

Hi @sherryb51345405, I'm glad it worked, Sherry. BTW, I removed your personal information for your safety.

[Tiggs0209]

Thank you Gary!  I have wasted all morning trying to work out why my new updated LR wouldn't read my external drive Lightroom files, when it did yesterday!  You have saved my deadline, thank you!

[CLezak]

This worked for me, thanks!

[quirky_Coast1549]

Thank you Gary_sc that sorted out my issues in a jiffy. 😄

[WencdellHCG]

Thank you, gary_sc—excellent advice.  

[RhondalynnP]

My problem also. Thank-you Gary, this fixed it!