Bridge crashes

[B Young]

Cant open bridge at all. Not sure if it has to do with my photoshop carashing wit JPEG files and Tiff files.

[nikunj.m]

Hi,

We're sorry about the trouble while trying to launch Bridge. Would you mind telling us the version of Bridge you're using along with your computers operating system? Did you start experiencing this issue after an update to Bridge or the operating system? Does Bridge crash right after launch? Are you getting an error message or a crash report?

You can check out: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

For Photoshop, try disabling the option to Use Graphics Processor by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

Regards,

Nikunj

[B Young]

I cant even get to the preferences on Adobe Bridge because it will start and crash that quickly...

[B Young]

no error mrssage as well

[gary_sc]

Hello B Young,

Please try rebuilding the preferences. To do this, when launching Bridge, press Command-Option (Mac)/Control-Alt (Win) + Shift. when the next window pops up will offer: “Reset Preferences”, "Purge Entire Thumbnail Cache”, and/or "Reset Standard Workspaces.” In your case, chose "Reset Preferences."

Let us know if that works

[B Young]

tried rebuilding the preferences when launching Bridge, still same results

[kpulkit]

Hi,

We are sorry about the trouble that you are facing. 

Could you share the following details about the issue:

• Bridge version
• System configuration
• Can you send the crash report. You can also send Bridge logs present in Library/Application Support/Adobe/ Bridge [$version]/ if you are on mac OR %appdata%\Roaming\Adobe\Bridge[$version]/ on Win.

Please share the logs at sharewithbr@adobe.com 

Thanks

Brudge Team

[jbm007]

Try uninstalling Bridge, rebooting machine and reinstalling it again.