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Halo Photography Ltd
Halo Photography Ltd
Known Participant
November 2, 2017
Answered

Bridge CS6 Export Panel has stopped working overnight

  • November 2, 2017
  • 4 replies
  • 1330 views

Reposted on Adobe Tech Support Advice after no offical comment. Sorry for the Spam.

I'm forced to use Bridge CS6 since Adobe removed to function from CC. It's been working as expected until this morning. In the panel view, all my presets have disappeared and I can't make new ones as all the panel options are shaded out. If I right-click on an image and try to export, my presets are there but nothing happens when I choose one. Its happened on 2 separate installations so isn't isolated problem. I've restarted the software and PC and tried resetting the to factory default with ctl- alt on restart.

If anyone can suggest a fix would be great, but please dont waste your time suggesting Image processor or raw save as an alternative. Nether help work flow and stop me using Photoshop while they are processing and arntfit for purpose. Lightroom is also unusable because of the way we work.

I know its an old version but the feature is gold dust to me and saves hours per day.

This topic has been closed for replies.
Correct answer Deepak_Gupta1

Hi All,

Sorry for the inconvenience caused.

Please refer to below KB doc for re-enabling the services in Export panel of Adobe Bridge CS6.

Export panel not working in Bridge CS6

Thanks,

Deepak Gupta

4 replies

T
THuckabay
Known Participant
November 23, 2017

I initially thought the proposed fix does not work, as I'd failed to properly follow the instructions completely.  But, thankfully I was wrong!  The fix does appear to work.  As Mike said, hopefully it will continue to work....

Deepak_Gupta1
Community Manager
Deepak_Gupta1Community ManagerCorrect answer
Community Manager
November 17, 2017

Hi All,

Sorry for the inconvenience caused.

Please refer to below KB doc for re-enabling the services in Export panel of Adobe Bridge CS6.

Export panel not working in Bridge CS6

Thanks,

Deepak Gupta

M
misha_shch
Participant
November 19, 2017

Great, it works! Hopefully it won't stop working again in one month or a year

BR,

Mike

T
Theresa Valls
Participating Frequently
November 3, 2017

We are having this very same problem on all of our three workstations. Even though it's an older version, this feature is very important. I can't backdate my computer because of all the other software that utilizes the date.  Please keep us posted, as we need this feature and the image processor is not a suitable replacement. We are using OS 10.9.5, and OS 10.8.5

thank you!

theresa valls

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
November 3, 2017

Hi Dayspring,

As your export panel is not working in any more in Bridge CS6, could you please let us know which Operating system are you using?

As a workaround you can turn back the date on your system before 31 OCT and let us know if the export panel works that way.

Regards,

Sahil

Halo Photography Ltd
Halo Photography LtdAuthor
Known Participant
November 3, 2017

I’m using Windows 10. Yes the date change works. The community figure that out a few days ago in the main thread. Bridge CS6 Export Panel has stopped working overnight

However I‘d rather have a proper fix for something I paid good money for, buying CS6 outright and continuing to pay a subscription towards. I didn’t buy it with the understanding that it had an expiration date.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
November 3, 2017

I have shared the information with the team, I'll provide you a possible solution once I have the required information. Thank you for your patience.

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