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Bridge Export To jpg is shrinking my images

Community Beginner ,
Jan 22, 2022 Jan 22, 2022

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I have have a folder of HEIC images I want to convert to JPG. In Bridge I select the image(s) and "export to", then select JPG and set scale to 100%.  The original HEIC image is 3024 x 4032. The resulting jpg image is 240 x 320.  What is causing this? I'm probably missing something basic here.

jonescinema_0-1642866056559.png

 

TOPICS
Bug , How to , Import and export , Problem or error

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New Here ,
Feb 21, 2023 Feb 21, 2023

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I have the exact same issue, were you able to resolve this?  I wouldn't even need to do this if LrC would recognize .heic files (I am also having the same problem as others who are reporting that LrC cannot see .heic files at all, even though they show up in Windows and Bridge and other tools just fine)

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Community Expert ,
Feb 22, 2023 Feb 22, 2023

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@silencebob 

I experience the exact opposite to you!

LrC (v12.2) can display HEIC files quite OK, but I note in the 'help' file that only HEIC files from iOS devices are supported.! https://helpx.adobe.com/lightroom-classic/help/supported-file-formats.html

2023-02-23 11_59_53-Roberts Catalog-v12 - Adobe Photoshop Lightroom Classic - Library.jpg

I can also Export to JPG at the same file size as the original HEIC. (As in the screen-clip)

 

Bridge (v13.0.2.6365)  OTOH will not show my HEIC files!- The same file!

2023-02-23 12_00_09-Adobe Bridge 2023.jpg

So unexplained weird things!

 

 

Regards. My System: Lightroom-Classic 13.4, Photoshop 25.9.1, ACR 16.4, Lightroom 7.4, Lr-iOS 9.0.1, Bridge 14.1.1, Windows-11.

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