Bridge Foto-Downloader lost memory of personal Settings after update

Forum|Forum|5 years ago
May 20, 2020
4 replies
1595 views

Since the latest update the Bridge Foto-Downloader, which automatically opens as soon as I put a SD-card into the card reader, it fails to remember my previous settings. This means that every time I enter a card for download, I have to enter again my standard folder, the setting to delete the original files, the choice for extended dialog, and - to me very important - my choice of standard copyright meta info. Very annoying! Before the latest update, all of this used to be unneccessary as Bridge opened with my last settings.

Is there a way to get the memory back?

This topic has been closed for replies.

Erik Bloodaxe

Legend

There is a lengthy discussion here with a possible solution which has worked for lots of users:

https://community.adobe.com/t5/bridge-discussions/bridge-photo-downloader-does-not-retain-settings/m-p/12465140#M30499

bebop777Author

Known Participant

Thank you Erik,

unfortunately this hint comes a little late. These bugs have been fixed in the new 2020 version released today togethe with a brand new bug to keep us all fuming - see my communication with Gary SC in this Discussion...

regards bb

bebop777Author

Known Participant

New disappointments with next year´s version of Bridge etc.

Today the new Photoshop Version 23.0.0 installed itself on my not brand new intel7 CPU PC, together with Bridge 12.0.0.234 and all the rest of the Adobe Photographic Package. Photoshop opened with a message about my graphic driver being not compatible (there are no new ones) but with the option to disable this message from showing up again.

An initially very pleasant experience was the new Bridge Foto-Downloader - it´s regained it´s memory of where I want my files downloaded to and which copyright info it it to write into the meta data - hooray! It even shows miniatures of Lumix RW2 Raw files. But then it won´t open Bridge, no matter if you marked the funktion or not - you´ll have to open Bridge yourself and find your way from the last folder you had visited, to the place of the latest one 😉

After processing the first image in PS and going back to Bridge, I had to find it stuck, like it´s previous incarnations of the past few years - a persisting problem I have made many attempts to solve over time, following all expert´s advices and investing in diverse hardware with 500GB diskspace for the cache, all to no avail.

As my new Loptop got updated to Win11, I thought I had a chance to see how the new Photoshop/Bridge performs in that setup, only to find that the 22 Versions Adobe Photo Package is not available for Win 11:-(

I´ll keep searching for an alternative!

gary_sc

Community Expert

Hi Bebop,

Hang in there, I have found out that someone at Adobe flicked a switch that they shouldn't have and IF your computer happened to have searched for any updates within a given 20-ish minutes of time, you did see and get the updates. The switch was shut off as the updates are not supposed to show up until Tuesday morning at MAX.

So if you are not seeing them, you missed the boat until Tuesday morning, if you did see them (and got them (I did)), than some components or part of them may not be functional until Tuesday morning.

Adobe is in a holding pattern so hang in there.

bebop777Author

Known Participant

Hi Gary,

now that I have installed the 2022 Versions of Photoshop and Bridge on both, my WIN10 PC and my WIN11 Laptop, I must sadly confirm my previous suspicion of Adobe´s series of faulty product releases continuing.

While the memory retention of the Bridge Photodownloader has finally been fixed after two years, the check box for opening Bridge after completing the Download of files ist there, but without function. No matter if it is activated or not, you have to open Bridge manually and then navigate to the newly downlodea Files, where it still, even though less frequently, gets stuck quite often 😞

PECourtejoie

Community Expert

Hello, are you on a Mac, a PC?

Did you search or create a thread on the https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible about the issue.