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Bridge full screen preview makes my screen glitch out

New Here ,
Nov 20, 2019 Nov 20, 2019

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When pressing space bar on any photo file (raw, tiff, jpeg) my screen goes crazy and glitches out. as soon as i try to screen shot or screen record, it goes away. while recording, it doesn't happen. please help! i've tried restarting computer.

 

i'm running 9.1 because 10.0 kept crashing on me and messing up my files. 

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Community Expert ,
Nov 20, 2019 Nov 20, 2019

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Moving post from Community Help to Bridge.

 

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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People's Champ ,
Nov 20, 2019 Nov 20, 2019

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Which OS?

Do you have the latest video driver installed?

Laptop or Desktop?

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New Here ,
Nov 20, 2019 Nov 20, 2019

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i'm not sure... working on macbook pro 2017 os catalina 

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New Here ,
Nov 20, 2019 Nov 20, 2019

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working in photoshop, files get stuck when saving at 33%. my external hard drive is fine. idk what's happening 

 

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New Here ,
Nov 20, 2019 Nov 20, 2019

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just tried to update bridge, and it won't because adobeCRDaemon is open...tried force quitting in activity monitor, no luck. 

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Community Expert ,
Jul 11, 2021 Jul 11, 2021

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I am not sure if this will help but since you mentioned that you're working on an external HD, please try the following:

 

Go to your System Preferences and select Security & Privacy. Click on the Privacy Tab, then scroll down till you see Full Disk Access.

 

Then unlock the lock in the bottom left with your system authorization PW. Finally click on the “+” to bring up an Open window and select LRC and any other applications that needs or may need open access to various areas of your computer. 

 

But wait, there’s more…

 

gary_sc_0-1626020793793.png

 

 

Now click on the next folder down, Files and Folders. You’ll see many applications grayed out because these are applications that already got permission from the first part.

 

gary_sc_1-1626020793793.png

 

But as you scroll down you may see other applications that have sub-categories to OK. If that lock is still open, you can do this at any time.

 

Close everything up and you should be good to go.

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