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Participant
November 21, 2019
Question

Bridge full screen preview makes my screen glitch out

  • November 21, 2019
  • 3 replies
  • 905 views

When pressing space bar on any photo file (raw, tiff, jpeg) my screen goes crazy and glitches out. as soon as i try to screen shot or screen record, it goes away. while recording, it doesn't happen. please help! i've tried restarting computer.

 

i'm running 9.1 because 10.0 kept crashing on me and messing up my files. 

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3 replies

gary_sc
Community Expert
Community Expert
July 11, 2021

I am not sure if this will help but since you mentioned that you're working on an external HD, please try the following:

 

Go to your System Preferences and select Security & Privacy. Click on the Privacy Tab, then scroll down till you see Full Disk Access.

 

Then unlock the lock in the bottom left with your system authorization PW. Finally click on the “+” to bring up an Open window and select LRC and any other applications that needs or may need open access to various areas of your computer. 

 

But wait, there’s more…

 

 

 

Now click on the next folder down, Files and Folders. You’ll see many applications grayed out because these are applications that already got permission from the first part.

 

 

But as you scroll down you may see other applications that have sub-categories to OK. If that lock is still open, you can do this at any time.

 

Close everything up and you should be good to go.

jbm007
Community Expert
Community Expert
November 21, 2019

Which OS?

Do you have the latest video driver installed?

Laptop or Desktop?

syd107skAuthor
Participant
November 21, 2019

i'm not sure... working on macbook pro 2017 os catalina 

syd107skAuthor
Participant
November 21, 2019

working in photoshop, files get stuck when saving at 33%. my external hard drive is fine. idk what's happening 

 

Nancy OShea
Community Expert
Community Expert
November 21, 2019

Moving post from Community Help to Bridge.

 

 

 

 

Nancy O'Shea— Product User & Community Expert