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[Uwe.T]

Bridge has been generating previews for several hours

I have a folder with approx. 4000 images on an external SSD on the Mac Studio. Bridge has been generating previews for several hours now and won't stop. Searching for help at Adobe support has brought nothing
What can I do?

[gary_sc]

4000 images in one folder is a lot, but I'm sure you already know that.

But yes, several hours is a lot as well.

Quick question: did you grant rights for Bridge to access external drives (this is an Apple thing, not Adobe)? If not, do it.

Next question: have you rebuilt Bridge's Preferences and/or Purge the Cache for that folder? There does appear to be something blocking the process, and those two things are an easy target to start off with.

[gary_sc]

Oh, I almost forgot; before you do the other two things, try to increase the Cache in your Settings. Whatever it is now, increase it. Then try to access the folder. 

IF that fails, then do the top two things.

[Uwe.T]

Hi gary,

thanx a lot for your response,

what do you think my cache is actually 50 GB. Should i increase?

[Uwe.T]

i forgot.

Yes I grant the rights for external ssds.

And i didnt purge the folder

[gary_sc]

Hi, @Uwe.T, for three thousand images, I'd at least double the cache. 

One other thing to try, if you have a bit of time to experiment with: I'd pull out (say) 1000 images and see how well it works with that number. If it's reasonable. Then add one more 1000 images and see how that works. In other words, see if there's a number that Bridge is failing at. However, one potential issue is if there's one image that Bridge is stumbling on. Then you'd want to do this in reverse: pull out half the images and see if in either half, Bridge stumbles. Take the "bad" half, and half that. Then keep on processing half until you isolate the one bad image.

Whatever you do, do not do two different experiments at the same time. That is, do not play with the cache size at the same time you're trying to find out if one image is at fault. As such, I'd first try doubling the cache size. If that does not work, then I'd start the halving tests.

So, if interested, put on some good music, pull out a beverage of your choice, and good luck!

[Uwe.T]

Hello Gary
I have the same problem with folders that only contain 1000 images. I rather have the feeling that Bridge loses the thumbnails and I have to regenerate them after about a week.

[Vijay Singh Negi]

Hi @Uwe.T ,
Thanks for your feedback.
Could you share the following details about the issue:

• Is the issue started to come up due to a recent Bridge upgrade?
• Is the issue not reproducible on previous or any other Bridge version?
• Or issue started with any recent OS upgrade
• Does the issue only occurs for folder in the external SSD or it is also locally reproducible ?

Regards,
Bridge Team