Known Participant

Question

Bridge hangs / crashes on PDF's

Forum|Forum|4 years ago
May 10, 2021
2 replies
1672 views

The update causes problems with folders (indexing) containing PDF's.

It seems that Bridge is not capable of indexing the folders. When opening a folder (containing these PDF's) it seems to take hours to create the previews but nothing happens, even after hours.

I have to force quit the application but when I give it a new try, it opens the same folder and hangs again.

I have to start up renewing preferences (and then get the old preferences again) and then it works.

Untill I open a folder containing PDF's 😞

Hopefully there will be an update off the update soon!

Cheers, Peter

MacOs Mojave 10.14.6

Crash or freeze

This topic has been closed for replies.

L

Lumigraphics

Legend

Does this happen if you index a folder with just one pdf? And where are these files stored, locally or on a network, etc?

peter_gAuthor

Known Participant

Thanks for your questions:

As I said it happens with a folder of 35 pdf's and these files are stored on an internal HD.

......

cheers, Peter

L

Lumigraphics

Legend

Does it happen with just one pdf?

floramc

Community Expert

Hello!

what's the size of these PDFs and what's your pc ram? Can they interfere with the speed?

peter_gAuthor

Known Participant

Hi Floramc!

Thx for looking into this.

I have a macpro (old machine but containing new hardware) with 16 Gb RAM. The crash-causing folder consists of 35 files average 2 or 3 mb per PDF. One of 4 mb.

So I would think that it is not a hardware problem....

Cheers, Peter

jbm007

Community Expert

Can you try opening and resaving those files in Acrobat?

Then check them again.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded