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Bridge is Constantly Consuming > 20% CPU but Not Accessing Disc

Contributor ,
Jul 11, 2023 Jul 11, 2023

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See screen shots.  Bridge 13.0.3.693 has been averaging over 20% of the CPU for several days.  But while it's slowing down my use of Photoshop, it has ZERO disk activity.  What could Bridge be doing for hours on end that does not require reading from or writing to disc?

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Performance , Problem or error

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New Here ,
Jul 13, 2023 Jul 13, 2023

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Bei mir das gleiche Bild und ständig hägt sich die Bridge auf. Bei eigendlich gesingstem Aufwand und genügend freiem Speicher, aber die Bridge bleibt ständig hängen. Bei rund 2GB benutztem Arbeitsspeicher von 16GB.

Liebe Adobe Programierer was soll das?

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Explorer ,
Jul 18, 2023 Jul 18, 2023

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From what I have read, this problem is a known issue to Adobe, I have the same problem but I have much higher cpu usage percentages....probably because of me having an older i5 processor.

 

Try using the beta version of Bridge.  It works perfectly for me and will idle at either 0% or almost 0%.

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Contributor ,
Jul 19, 2023 Jul 19, 2023

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Thanks for the tip! I'll give it a try.

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Community Expert ,
Jul 18, 2023 Jul 18, 2023

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Contributor ,
Jul 19, 2023 Jul 19, 2023

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Interesting.  It worked well in one folder, but in another, it still took Bridge minutes at high CPU to become responsive.  Good to have as an option.  Thanks!

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Adobe Employee ,
Jul 21, 2023 Jul 21, 2023

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Hi @scottbu ,
We have made improvements in this area i.e. CPU uses on idle.
Please try our latest beta release i.e. 13.0.4 (beta) and let us know if you still face any issue.

Regards,
Bridge Team

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Contributor ,
Jul 21, 2023 Jul 21, 2023

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Bridge Team,

I'm not sure if this helps yet. I clicked on a folder I've been working in
for the last few days (thumbnail and preview generation should be
finished!). It has 3600 files. Roughly half .dng and half .psd. Bridge
has been consuming over 98% of the CPU for the last 40 minutes and is using
19GB memory. If I change focus to some other app (like Firefox), CPU usage
gradually drops to 0.1%. When I change focus back to Bridge, it
immediately consumes over 98% CPU again.

I'll let you know whether the original problem of Bridge consuming CPU when
it's not doing anything is better. Meanwhile, the high CPU usage is still
a major problem.

Regards,
Scott

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Contributor ,
Jul 21, 2023 Jul 21, 2023

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Bridge Team,
I'm not sure if this helps yet.  After installing the beta, I opended a folder I've been working in for the last few days (thumbnail and preview generation should be well finished!).  It's on a very fast NVME SSD.  It has 3600 files, roughly half .dng and half .psd.  Bridge has been consuming over 98% of the CPU for the last 40 minutes and is using 19GB memory.  Disk usage runs about 4 MB/s.  If I change focus to some other app (like Firefox), CPU usage gradually drops to ~4% and disk activity stops.  When I change focus back to Bridge, it immediately consumes over 98% CPU again.
 
I'll let you know whether the original problem of Bridge consuming CPU when it's not doing anything is improved.  Meanwhile, the high CPU usage (which I've reported many times) is still a major problem.

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Contributor ,
Jul 21, 2023 Jul 21, 2023

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The problem still exists.  See screenshot.

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Contributor ,
Aug 14, 2023 Aug 14, 2023

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Problem still exists in 13.0.4.755.

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Contributor ,
Aug 14, 2023 Aug 14, 2023

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Bridge Team:  Please take this issue seriously.  It's causing my CPU to constantly use ~30% doing nothing.  That in turn causes my CPU fans to constantly be noisy.  And it makes the sliders in PS laggy and jumpy.

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Contributor ,
Sep 23, 2023 Sep 23, 2023

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The problem still exists in 14.0.0.102.  Bridge team - what is the plan?  This is causing my CPU fans to constantly run at high speed and is killing my productivity on Photoshop.

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Adobe Employee ,
Sep 25, 2023 Sep 25, 2023

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Hi @scottbu 

Could you please share following details for us to investigate the issue.
  • Screenshot of the Bridge Window<to check number of thumbnails shown in content panel>
  • Monitor display setting.
Thank you for your patience and understanding.
Regards,
Bridge Team

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Contributor ,
Sep 26, 2023 Sep 26, 2023

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Hi, Swati.

Thank you for reaching out! I sincerely appreciate your interest in this
issue.

Attached are 4 JPG's: Screenshot of the full Bridge interface, the Bridge
Cache settings, the Bridge Cache Management settings, and the Bridge
Thumbnails settings.

The "Options for Preview Quality and Thumbnail Generation" are:
Preview Size: Standard
Preview Quality: Standard
Preview Generation: Always Generate

*PC Build:*
I9-11900K
Asus Z590 MB
64GB DDR5 memory
Geforce RTX 3808Ti
PS Working Drive (E:): WD Black 1TB NVMe
Bridge Cache (C:): WD Blue 1TB Blue SATA

Please let me know if there is any other info I can provide.

Regards,
Scott

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Contributor ,
Sep 26, 2023 Sep 26, 2023

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It appears that when you reply through email, the attachments are stripped.  Here they are.

 

Also, not sure why you mean by "Monitor display setting" so I've also included a screenshot of the PC Display Settings.

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Adobe Employee ,
Sep 29, 2023 Sep 29, 2023

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Hi @scottbu 

Thank you for sharing the details, this is helpful. We are able to replicate the issue and working on fixing the same.

Regards,

Bridge Team

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