Skip to main content
AxemanGraphics
Participating Frequently
September 29, 2023
Question

Bridge is not writing Metadata to TIFF Files!

  • September 29, 2023
  • 1 reply
  • 2187 views

Hi guys, hoping you can help me!

Up until today this has not been a problem, and things have always written fine.

I have multiple folders of TIFF images that I am trying to update Metadata. Files are all ~150-200Mb.

When I enter the metadata and hit return, I do not get the usual 'flicker' at the status bar, but metadata looks like it has saved. Clicking off the file and back on again, and everything entered has not saved. There are no seperate XMP files created or anything like tht, it simply does not stick to the file!

This is happening with multiple files, scanned and saved on different days, but is sporadic, in that, some files DO save the metadata, so it is not a blanket rule. Files are not locked (I checked) or otherwise inaccessible, as I have batch unlocked everything...

 

Things I have already tried:
Resetting Bridge to factory settings / erasing cache etc
Trying a different version of Bridge (I use 2020, I also tried 2022 - I cannot upgrade further, as I am on a MacBook Pro 2012 - OOLLLDDDD!!!)
Rebooting my MacBook 3 times
Logging out and back in again
Moving files to a different location (hey, lets rule out a locked folder option?)

 

The ONLY fix I have discovered (but hopefully only a temporary fix!) is to open each file individually in Photoshop, update one field of metadata in the File Info, then exit and save the file. This causes Metadata in Bridge to become saveable once more. I have over 3000 files to do, so hopefully there is a better solution!


Please help me ObiWan! You're my only hope!! 🙂

This topic has been closed for replies.

1 reply

Stephen Marsh
Community Expert
Community Expert
September 30, 2023

@AxemanGraphics 

 

What if you selected 2 or more problem files for testing, then added different metadata, such as a label, or keyword or rating? Does this then "fix" the metadata like opening/adding metadata via the File > File Info method?

 

If not, I can help you with testing via ExifTool, where you can easily batch-update metadata entries.

AxemanGraphics
Participating Frequently
September 30, 2023

I've tried fixing multiple files at the same time, but neither hold their data. 
I have the exiftool but haven't tried it yet

 

i have literally thousands of files (~85Gb!) so finding a solution is my number one priority. 🙂

Stephen Marsh
Community Expert
Community Expert
September 30, 2023

@AxemanGraphics 

 

OK, try a test similar to the following...

 

On your desktop, create a folder called 'test'

 

Inside that create 2 sub-folders, 'Folder 1' and 'Folder 2'

 

Inside each of the two folders, copy/duplicate 1 or more problem files into each folder (always work on copies until you are sure of what you are doing).

 

test
   Folder 1
      test 1.jpg
   Folder 2
      test 2.jpg

 

I'm using JPG files, but you will use TIF.

 

 

 

Now we'll add the keyword 'test' to the files.

 

If you have installed ExifTool on your Mac, open up a new Terminal.app window and paste or type in the following command line code:

 

exiftool -overwrite_original_in_place -subject=test -r 

 

Although you can't see it above, you must have a word space after the final -r flag/argument. You can see this in the screenshot below.

 

Then drag the parent top-level 'test' folder from the desktop into the Terminal window to add the folder path so that you don't have to manually type it in:

 

Then you can press return to execute the command line code. If successful, you should see something like this:

Now you can try using Bridge on these images to see if you can now work as expected. ExifTool will rewrite/restructure all metadata, which can fix inconsistencies in your files.

 

There are additional flags/arguments that can be added, such as to only process TIFF files, or to ignore various named folders under the top-level/parent directory being processed. You may not wish to add a keyword such as test, you may prefer to add an Adobe Bridge label or rating using ExifTool, there are many possibilities.